VA, Executive Astnt, Customer Service/Suprvisor,Supply Chain

Overview

Looking for full-time work (8 hours/day)

at $8.70/hour ($1,531.20/month)

Bachelors degree

Last Active

April 20th, 2024 (13 days ago)

Member Since

December 15th, 2020

Profile Description

Sample write-up:   Upgrade to see actual info

Skills:  
• EF Standard English Test C2 Proficiency Certificate
• Social Media Management Certification
• General and Executive Assistant Course Certification
• Supply Chain Management Certificate
• Logistics Management Certificate
• Beginners Six Sigma Methodology Certification
• Administrative Assistance Certification
• Food Safety Training Certificates
• Travel & Email Management 
• Slack, Mailchimp, Outlook, Zoom, Phorest, Trello
• Canva, Hangout, Asana, ClickUp, Zoho Inventory, Odoo Inventory
• Google Docs & Google Calendar
• Copywriting
• Transcription (Medical and Business)  
• Proofreading
• MS Word and Excel, PowerPoint 
• OneDrive 
• Lead Generation
• Operations Management    
• Purchasing & Logistics 
• Data Entry       
• Proficiency in the English Language 
• Excellent interpersonal communication & written skills            
• Ability to work under pressure
•  WordPress Certification
• Customer Service 
• Call Center Supervision

WORK EXPERIENCES:

Teleperformance CDO
T-mobile (Telco) Customer Service Representative
May 2019- April 2022
Production Supervisor 
April 2022-January 2023

Scope of Work:

• Handled a team of 12-20 representatives
• Does product, call-handling training, coaching. KPI evaluation for representatives
• Does Supervisory and Kudos Calls for Representatives, Resolve Ticket Issues
• Customer Service Call-taking (Inbound and Outbound)
• SaaS, Device and telecommunication services Sales, Billing Inquiry, Bill Dispute Resolutions, Device and Services Promo Resolution     
•Coordinate callback appointments 
•Technical Troubleshooting (Network, Cellphones, Tablets and Watches)         

Amley Food Corporation
Purchasing Operations Head/Supply Chain Management
DecemberUpgrade to see actual info
Food Safety Training Certificates Link: Upgrade to see actual info

Scope of Work:

•Handled Packaging and Raw Materials (Food and Non-Food contact materials), demand and supply  forecasting, and supplier mandatory regulatory requirements monitoring
•Worked directly with Top Management (President, Vice-president) for packaging materials development and operation's purchases monitoring
•Collaborated with all Department Heads and Supervisors and other cross-functional departments for Food Safety, Quality and Legality Matters for all material requests
•Purchase Order (PO) issuance, price negotiations and discounting               ·  •Handled Plant vehicles releasing, drivers' scheduling and monitoring·  
•Packaging and Raw Materials pick-up and lead time monitoring
•Local Finished Product distribution and deliveries scheduling
•Established Purchasing Department Monthly Objectives and do presentations on monthly closed door meetings 
•Over-all Suppliers/Service Provider Approval and Annual Evaluation·
•Canvasser, Material Researcher and Buyer
•Handled Updated Inventory and Calibration of Dryers, Metal Detector, Weighing Scales, etc

Paramedix, Inc.
Business /Medical Transcriptionist/Proofreader
 April 2011-September 2011

Hibiscus Credit Incorporated
OIC Trainee/Legal Representative/Assistant
November 2006- March 2011

Scope of Work:
•Company Attorney-in-fact, includes attending court hearings, negotiating with clients and handling client dispute resolutions
•Making Small Claims and Bouncing Case Complaints and have them proofread by company lawyer
•Filing Court Cases/Lawsuits 
•Doing court physical follow-ups or visits on case updates 
•Filing demand letters, past dues and dead accounts in-charge
•Data Entry
•Auctioning of embargoed collaterals· •Dealing with collaterals such as land titles and other mortgages
•Basic Company Accounting, includes bank transfers
•Client Reception, financial services orientation and document signing· Collection Staff Management

Zobella Trading International
Beauty Salon Supervisor/Receptionist
2005-2006
Closing Product and Services SalesOver-all Salon and Salon Machines ManagementCashiering and Making Sales Reports & InventoriesOpening and Closing Salon OperationsSalon Staff Management, Client Appointment SettingProduct and Services IntroductionCustomer Service & Calendar Management