COLD CALLING/APPOINTMENT SETTING - REAL ESTATE | VA HUB January 2021 - PresentCalling private home owners asking them if they want to get an offer or sell their property.<button aria-expanded="false" aria-controls="up-line-clamp-v2-3" type="button" class="up-btn-link up-line-clamp-v2-btn" style="line-height: 13px; padding: 0px; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; font-weight: var(--btn-weight); border-width: 0px; border-style: initial; border-color: initial; display: inline-flex; align-items: center; cursor: pointer; box-shadow: none !important;"></button>Customer Service Representative | VXI Global February 2019 - December 2020Assisting customers who wish to cancel their service or gives option for loyal customers. Sometimes making some changes to help them save money.<button aria-expanded="false" aria-controls="up-line-clamp-v2-4" type="button" class="up-btn-link up-line-clamp-v2-btn" style="line-height: 13px; padding: 0px; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; font-weight: var(--btn-weight); border-width: 0px; border-style: initial; border-color: initial; display: inline-flex; align-items: center; cursor: pointer; box-shadow: none !important;"></button>Customer Service Representative | IBEX GlobalJune 2017 - January 2019We are receiving high call volumes and I've been handling different type of customers in which we discuss their bill for TV, Internet, Homephone and Wireless. We also help customers to set up new service and make some changes to their account and, sometimes basic troubleshooting and sales pitch.<button aria-expanded="false" aria-controls="up-line-clamp-v2-5" type="button" class="up-btn-link up-line-clamp-v2-btn" style="line-height: 13px; padding: 0px; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; font-weight: var(--btn-weight); border-width: 0px; border-style: initial; border-color: initial; display: inline-flex; align-items: center; cursor: pointer; box-shadow: none !important;"></button>COLD CALLING - APPOINTMENT SETTER | ASCENTRIAJanuary 2015 - May 2017We contact clients who are between 60 and 65 years of age to set up an appointment,
and to speak with our specialist to discuss their life insurance.
I've been an appointment setter and customer service for years and through all these years I've gained knowledge and skills. Talking to different type of customers in a professional way is really important, you will need to understand and put yourself on their shoes to empathized with them and to better help them, even above and beyond.
I may have these knowledge but it wont stop me to strive for more, I want to gained more knowledge and learn more to this field.
If you would like we can discuss further my application to your most convenient time, just feel free to
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