Pherbia

Customer Service Team Leader

60 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.25/hour ($1,100.00/month)

Bachelors degree

Last Active

May 10th, 2024 (2 days ago)

Member Since

December 13th, 2020

Profile Description

With over a decade of customer-centric expertise, I've driven regulatory compliance,
surpassed KPIs, and excelled in problem-solving across diverse industries. My
track record includes achieving zero compliance infractions, producing
top-performing agents, and consistently exceeding targets. With skills in
detail-oriented management, critical thinking, and adaptability, I've
consistently delivered outstanding results throughout my career.

Top Skills

Customer Support » Customer Service

Experience: Less than 6 months

Office and Administration » Attention to Detail

Experience: 10+ years

Office and Administration » Quality Assurance

Experience: 2 - 5 years

Other Skills

Marketing » CRM » Salesforce

Experience: 2 - 5 years

Office and Administration » Critical Thinking

Experience: 10+ years

Office and Administration » Google Workspace

Experience: 10+ years

Office and Administration » Problem Solving

Experience: 10+ years

Office and Administration » Microsoft 365 » SharePoint

Experience: 2 - 5 years

Office and Administration » Team Leadership

Experience: 2 - 5 years

Office and Administration » Transcription

Office and Administration » Data Entry

Experience: Less than 6 months

Project Management » Notion

Experience: Less than 6 months

Basic Information

Age
35
Gender
Female
Website
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Address
Tests Taken
English
C2(Advanced/Mastery)
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