IT Help Desk Support | Azure AD Admin | Microsoft O365 Admin

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Associates degree

Last Active

May 15th, 2024 (4 days ago)

Member Since

December 11th, 2020

Profile Description

I'm a Remote IT Help Desk Support working to provide Upgrade to see actual infock and responsive solutions for everything from basic technical problems to more advanced issues. My expertise includes:

- Implement, maintain, administer, and support Office 365 and M365 services including but not limited to: AZURE AD, Exchange, Teams, OneDrive, SharePoint, MDM.

- Provide user support of M365 / O365 and security for main offices, branches, and remote employees. Work in partnership with all IT functions to implement operational reUpgrade to see actual inforements. 

- Assist vendors and contractors, as well as internal staff, in compliance with IT standards. Analyze business processes and develop technical solutions. -  Proactive management and preventative care of M365. 

- Creation and management of user email accounts and managing access control.  Plan and implement software upgrades, updates, and patches. 

- Automation of tasks, assists in hardware and software purchases, and supports other IT key initiatives.


Skills: 
- Analysis of technical issues
 - Software and hardware troubleshooting
- Data migration
- POS (point-of-sale) applications and systems
- Linux-based cash registers support
- SQL queries
- Identifying process improvements.

I enjoy the challenge of fixing complex problems and the opportunity to work with a wide range of technologies that reUpgrade to see actual infore me to expand my skillset on a regular basis.

My colleagues would describe me as someone who is always willing to go above and beyond in order to help solve problems or address issues that arise. I am a team player who adapts Upgrade to see actual infockly to new technology or processes and prioritizes tasks based on business needs.