Amazon FBA Account Manager, Customer Experience Specialist

Overview

Looking for part-time work (4 hours/day)

at $11.00/hour ($968.00/month)

Bachelors degree

Last Active

April 23rd, 2024 (6 days ago)

Member Since

December 11th, 2020

Profile Description

With my diverse skill set and extensive experience, I am well-equipped to take your business to new heights.

Here's how my expertise can benefit your Amazon FBA venture:
 
1. Account Health Management
Ensures all products are policy-compliant with Amazon R&R
Create Appeals and Reinstate
Listings
 
2. Catalog Management
Listing creation and optimization
Flat-file operations
Create promotions/discounts, and other growth strategies
Resolving listing suppressions
Upload bulk images and SEO contents
Provide insights on pricing/profit, ranking, and overall performance of each product.
 
2. Inventory & Shipment
Manage stranded inventory, remove unfulfillable units, and monitor return reports.
Reconcile shipments for reimbursement
Manage FBA and FBM inventory through proactive forecasting, create inbound shipments
 
3. Pay-per-Click (PPC)
Create and optimize ad campaigns
Conduct competitor analysis and
keyword research via Brand analytics and Helium10
Develop and execute effective PPC advertising strategies
Optimize ad creatives, copy, and A/B testing
 
4. Customer Experience
Converts and remove negative review and feedback
Creates review analysis for product improvement
Buyer-seller messaging, live chat, and email.
 
5. Business Operation
Create and document SOP
Task management via Clickup
 
Moreover, I thrive in fast-paced environments and excel at multitasking. My time management skills and ability to prioritize tasks allow me to meet deadlines and deliver results without compromising quality. I am a proactive problem solver, constantly seeking innovative solutions to streamline processes and enhance operational efficiency.
 
In addition to my skills and experience, I utilize various software tools to enhance my productivity and deliver exceptional results. Some of the tools I rely on include Helium 10 for advanced Amazon seller analytics, ClickUp, Asana, and Trello for efficient task management, Canva for visually appealing designs, and Autoposting via Hootsuite and Buffer for social media automation. I am also proficient in Microsoft Word, Excel, and PowerPoint, enabling me to generate detailed reports and engaging
presentations.
 
With my expertise as an Account Manager and my arsenal of software tools, I am confident in my ability to optimize your Amazon FBA Business for success. Let's collaborate and take your business to the next level!