I have been working with 2 consecutive BPO companies since 2008.
I am good at tasks that require communicating with customers. I can also do well when it comes to technical issues for software, cable connection issues and others that require basic technical skills. I know how to navigate Photoshop, basic Microsoft Windows, Search Engines and several operating systems that can be used to perform well on jobs I can get. I am also good at jobs that require researching skills. I can write articles if needed. I know how to work things around and use it to perform and excel in those tasks given to me.
I am adaptive to work environment and is confident enough I can do the job you would like me to perform and I will do my best to help grow the business.
Experience: 1 - 2 years
I have experience working as a chat support for a Telco company, assisting customers in activating their accounts and subscriptions.
Experience: 5 - 10 years
I had been working as customer service for some BPO companies for 5 years, dealing with customer complaints and inquiries especially about their financial accounts. I also worked as a customer relations manager in a restaurant for 2 years.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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