1 year and
8 months experience on a medical account call center/bpo,
calling pt to confirm upcoming appointments, reminding them to do bloodworks, prepares charts for pt's, orders blood work for upcoming annual visits, calling dr's offices to get files, blood work results for patient, calling pharmacies to follow up pt's medication refills, making referrals for pt's, calling different diagnostic labs to get results or to add blood work orders as per provider, fax and re-fax bw orders and referrals.
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