App/Cloud Support Associate

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

April 29th, 2024 (17 days ago)

Member Since

December 8th, 2020

Profile Description

Application Support Undertake some or all of the following:
•From requirements gathering through deployment, work with business users on system initiatives with responsibility for maintaining product road maps and detailed project plans
•Work closely with business users, maintain and continually enhance business systems including reporting and analysis capabilities to meet ever-changing business requirements
•Ensure the application is active and operating according to service commitments for assigned deliverables
•Organize and prioritize work effectively to facilitate the resolution of problems and system continuity
•Ensure application maintenance work is being followed according to quality standards
•Ensure that primary support toward the installation of application releases into production is being provided
•Anticipate, identify, track and resolve issues and risks affecting the application
•May create operational documentation for the application
Design
•Work with team members to gather and interpret user/system requirements into design specifications
•Create operational documentation for the application
•Provide primary support for the installation of application releases into production
•Develop and implement testing plans
•Work across the Service Delivery Lifecycle on engineering solutions for new system roll-outs, major/minor enhancements, and/or ongoing maintenance of existing applications
•Analyze, design, build, and/or test new components or enhancements to existing modules