Executive Assistant/Admin Assistant

Overview

Looking for full-time work (8 hours/day)

at $8.27/hour ($1,600.00/month)

Bachelors degree

Last Active

July 10th, 2026 (14 days ago)

Member Since

December 7th, 2020

Profile Description

CHUCK TORRES
Cebu,PH I ---------- I ----------

PROFESSIONAL SUMMARY:
5 Years Executive Assistant who thrives on keeping executives organized, prepared, and focused. Combines strong administrative expertise with a proactive mindset, ensuring smooth daily operations and effective communication across teams. Trusted for discretion, reliability, and a positive, can-do attitude.

SKILLS SUMMARY:

* Executive Assistant & Administrative Support
* Calendar, Meeting, and Schedule Management
* Email & Inbox Management
* GoHighLevel & Zoho CRM Management
* CRM pipeline management and tracking
* Sales Funnel Optimization & Workflow Automation
* Website Creation & Management
* Social Media Management & Content Scheduling
* Canva Design & Digital Content Creation
* Time Management & Organizational Skills
* Microsoft Office Suite (Word, Excel, PowerPoint)
* Google Workspace (Docs, Sheets, Calendar, Drive)
* Confidentiality & Attention to Detail

PROFESSIONAL EXPERIENCE

EXECUTIVE ASSISTANT (Thomas EMS / EMS Company) United States May 2021 – May 2026

* Developed and documented Standard Operating Procedures (SOPs)
* Managed client communications through email, phone, and messaging platforms.
* Maintained CRM records, updated client information, and tracked business activities.
* Coordinated appointments, follow-ups, and client onboarding processes.
* Assisted with workflow management and process improvement initiatives.
* Handled data entry, document preparation, and database management with accuracy.
* Supported project management activities by tracking tasks and deliverables.
* CRM & Operations Support (GoHighLevel)(Zoho CRM)
* Managed CRM systems, ensuring accurate customer records and data integrity.
* Created and maintained sales pipelines, workflows, and automated follow-up sequences.
* Assisted with lead tracking, customer onboarding, and client relationship management.
* Generated reports and monitored key performance indicators (KPIs).
* Maintained workflow automation processes to improve operational efficiency.
* Supported marketing and sales initiatives through CRM administration.
* Social Media & Content Support (LinkedIn, Instagram and Facebook/Meta)
* Created and scheduled social media content across multiple platforms.
* Designed marketing materials and digital assets using Canva.
* Monitored audience engagement and responded to customer inquiries.
* Assisted with content planning and social media calendar management.
* Maintained brand consistency across digital communication channels.
*RFL Compensation structure changed to commission-based only; seeking a stable salary
arrangement.

CUSTOMER SERVICE REPRESENTATIVE Qualfon Cebu, PH Sept. 2016 – May 2021

* Acted as the highest level of customer support for escalated account, billing, and technical concerns.
* Resolved complex customer issues that required cross-functional collaboration and in-depth
investigation.
* Managed escalated cases from initial review through final resolution, ensuring a positive customer experience.
* Partnered with internal teams to identify service gaps and improve operational processes.
* Leveraged strong analytical and communication skills to de-escalate challenging situations and retain customer trust.
*Maintained accurate records and case documentation within CRM systems for compliance and reporting purposes.
RFL: Found a better opportunity at Thomas EMS

EDUCATION:

Bachelor of Science in Business Management
Mandaue City College 2024

TOOLS & PLATFORMS

* GoHighLevel and Zoho (CRM & Workflow Automation)
* Google Workspace (Gmail, Calendar, Docs, Sheets, Drive)
* Microsoft Office (Word, Excel, PowerPoint)
* Canva (Graphic Design & Content Creation)
* CapCut (basic video editing)
* ChatGPT and Gemini
* Zoom / Microsoft Teams / Slack (Communication Tools)
* Social Media Platforms (Facebook/Meta, Instagram, LinkedIn.)
* Calendly (appointment scheduling)
* ADDITIONAL INFORMATION:
* Trained Social Media Manager (Course Belt)
* Trained in Email Management and Support (Course Belt)
* Christian Church Leader and Drummer with leadership training experience, skilled in leading and mentoring diverse groups of people through discipleship and community engagement.