Ybañez,

Tech Support

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Overview

Looking for part-time work (4 hours/day)

at $10.00/hour ($880.00/month)

Bachelors degree

Last Active

December 5th, 2023 (161 days ago)

Member Since

December 5th, 2020

Profile Description

I have some expertise in various computer technologies like hardware, software, and a little bit of networking.
I have also experienced managing some servers like Windows Server, Linux Web Server, File Server, and VIci DIaler. I was also a former IT Operations Manager and a Systems Administrator for 2 years.

Top Skills

Customer Support

Experience: 2 - 5 years

Customer Support » Email Support

Experience: 2 - 5 years

I've been working as a Senior Helpdesk Administrator and have experience in resolving tier 3 tickets

Customer Support » Technical Support

Experience: 2 - 5 years

I've been working as a Senior Helpdesk Administrator and have experience in resolving tier 3 tickets

Other Skills

Customer Support » Phone Support

Experience: 2 - 5 years

Web Programming » CMS » Wordpress

Experience: 2 - 5 years

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

Assisting US colleagues over the past 2years

Project Management » Jira

Experience: 2 - 5 years

I've been working as a Senior Helpdesk Administrator and have experience in resolving tier 3 tickets

Office and Administration » Email Management

Office and Administration » Personal Assistant

Basic Information

Age
25
Gender
Male
Website
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Address
Cebu, Cebu
Tests Taken
IQ
Score:  120
DISC
Dominance: 12%
Influence: 37&
Steadiness: 33%
Compliance: 18%
English
B2(Upper Intermediate)
Uploaded ID
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