Rosel

VirtualAssistant/CustomerServiceSupport/Medical VA

95 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

College Level

Last Active

December 4th, 2024 (10 days ago)

Member Since

April 9th, 2014

Profile Description

If you are an employer that is too busy handling administrative tasks and is seeking a versatile freelancer who can offer professional help in your business then I am the solution. I am an all-around virtual assistant with 4 years of expertise as a General Virtual Assistant providing excellent customer service. I work also as Social Media Manager with the following responsibilities: community engagement, strategy planning, design (Graphics and Videos), social media budget management, trends hunting, and Copy Writing. I have worked as a Customer Service Representative based in the United States in different BPO companies. I also have expertise in dropshipping business as a virtual assistant managing eBay, Shopify, and Amazon stores. I manage stores, provide customer service (chat, email, and calls), order fulfillment, product research, process tickets, supplier sourcing, and all other tasks related to e-commerce.I enjoyed all of this stuff and I would love to have a position where I can make use of all of my skills and would help me grow more professionally.

Top Skills

Marketing » Social Media Management

Experience: 2 - 5 years

Managing client's social media for their business. Responsible for creating content, customer engagement, promotions, and after sales.

Professional Services » Medical Services

Experience: 1 - 2 years

Virtual Receptionist. Responsible for checking in and out clients, process billing, handling medical documentation, follow up call and sms for scheduling.

Office and Administration

Experience: 5 - 10 years

Managing multiple businesses in a wide variety. Responsible for daily task. (admin, social media handling, HR, IT, customer service related task)

Other Skills

E-Commerce » Amazon

Experience: 1 - 2 years

Setting up and manage Amazon store. (Uploading products, create descriptions, keywords, tags, set up promotions, set up ads, fulfilling orders, returns & refunds)

E-Commerce » Shopify

Experience: 6 months - 1 year

Uploading products, creating product description, keywords & tagging. Order fulfillment.

Customer Support » Chat Support

Experience: 2 - 5 years

Chat support for various businesses. Providing great customer services; (product inquiry, customer engagement, follow up chats or email, handling escalations)

Basic Information

Age
32
Gender
Female
Website
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Address
Tanjay city, Negros oriental
Tests Taken
IQ
Score:  125
DISC
Dominance: 45
Influence: 59
Steadiness: 41
Compliance: 83
English
C2(Advanced/Mastery)
Government ID
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Podcast (The Marketing Secrets Show)
Podcast (The Marketing Secrets Show)

Russell Brunson, host of The Marketing Secrets Show Podcast has me telling my story and sharing how I started outsourcing when I was at Lake Powell. Have a listen to our conversion and hopefully, be inspired.

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