Overview

Looking for part-time work (4 hours/day)

at $4.12/hour ($362.56/month)

New Era University
BS Computer Science
June 2003 - March 2007

Last Active

May 3rd, 2024 (2 days ago)

Member Since

December 4th, 2020

Profile Description

Highly personable Customer Service Professional with over ten years of experience in management, team strategic planning,
call-center operations         
Proven leadership and supervisory ability.
Adapt at directing and guiding operations personnel to deliver top performance while maintaining the highest emphasis on quality.
Demonstrated ability to gain customer trust and
provide exceptional follow-up, leading to increased repeat and referral
Expertise in resolving escalated customer
service issues and providing the best customer experience
Proficient with Microsoft Systems (including
Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Open Office)
Certified Customer Service Experience Facilitator
Good written and oral communications skills in English and Spanish