Edgar
Shopify Customer Support Specialist | Email , Tracking & Dispute Handling
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.78/hour ($1,120.00/month)
Bachelor's degree
Last Active
June 29th, 2026 (24 days ago)
Member Since
December 3rd, 2020
Profile Description
Shopify Customer Support Specialist |
I am an experienced E-commerce Customer Support and Shopify Specialist with a strong background in handling end-to-end customer service and store operations. I have hands-on experience managing Shopify orders, including address changes, order reassignments, and resolving tracking issues to ensure smooth fulfillment and customer satisfaction.
I also handle
I am highly detail-oriented, follow SOPs strictly, and can work independently with minimal supervision. I am proactive in identifying recurring issues and reporting them clearly to help improve overall support processes. My focus is always on delivering fast, reliable, and high-quality support that enhances customer experience and operational efficiency.
I am available on weekdays and Saturday mornings, and I am fully committed to providing consistent, professional support for growing e-commerce businesses.
Top Skills
E-Commerce » Shopify
Experience: 6 months - 1 year
I have hands-on experience with Shopify handling order management, including address changes, order edits, and order reassignments. I also resolve tracking issues, provide email support, and assist with Klarna and PayPal disputes. I’m detail-oriented, follow SOPs strictly, and ensure fast, accurate, and reliable customer support to maintain a smooth shopping experience.
Customer Support » Sales Support
Experience: 1 - 2 years
Experienced Sales Agent VA managing inbound and outbound sales, customer inquiries, and follow-ups to drive conversions and ensure client satisfaction. Consistently achieved a high number of sales in previous roles, demonstrating strong closing skills and results-driven performance.
Customer Support » Phone Support » English Speaking
Experience: 2 - 5 years
Experienced Customer Service Virtual Assistant skilled in handling inquiries, resolving issues, and providing timely support to ensure client satisfaction. Adept at managing chats, emails, and calls while maintaining a friendly and professional tone.
Other Skills
Office and Administration » Email Management
Experience: 2 - 5 years
Basic Information
- Age
- 32
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- San jose del monte, Bulacan
- Tests Taken
- IQ
- Score: 104
- DISC
- Dominance: 47%
- Influence: 19%
- Steadiness: 28%
- Compliance: 6%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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