Customer Success and Operations Officer

Overview

Looking for full-time work (8 hours/day)

at $8.29/hour ($1,600.00/month)

Bachelors degree

Last Active

June 22nd, 2026 (2 days ago)

Member Since

November 25th, 2020

Profile Description

For GOD's Greatest Glory!

"Not just who you want, I am who you need."

Customer Success & Operations Professional • Turning Customer Problems into Company Growth

Hi! I make it my business to take care of yours. You need a person who knows your products and services, cares for your customers, and aims to scale the business - it's great that you found me! I hope you are having a good day. I am ready and happy to have a conversation with you. Kindly send me a message and I am certain to respond.

Here's a few things I've achieved for businesses I've worked with:
• Reduced customer complaint rate by 66% through structured service recovery and process redesign
• Grew 5-star reviews by 30% by implementing proactive customer experience strategies
• Managed a $120,000 accounts receivable project, built the system and trackers from scratch, reduced team workload by 40%
• Onboarded and trained a full team to 100% operational readiness in one business week

Magna cum laude (Bachelor’s Degree)/
Best in Customer Service of the Year/
Best Tea ---------- mber of the 3rd Quarter/
Civil Service (Professional)/
Bookkeeping National Certificate III/
Events Management National Certificate III/
Travel Services National Certificate II/
Anticipatory Customer Service Training/
Business Correspondence and Writing Workshop/
Social Media Management Course/<8efe80624d780eba0c6493ec45140364>;Email Marketing Course/
Copywriting Course/
General Virtual Assistant Course/

YES, Customer Success can be measured by sales, AND it's true value is found in how happy and satisfied your customers are with your services and customer service. This is one of the many essential qualities I enjoy to provide and utilize. Customer success and service, Operation Management, Sales, Events management, Travel Services, Hospitality Ambassador, Accounts Receivable, Technical Officer, and the list goes on. It would be my delight to bring great results and innovation with me every day to work in your business.

I hope we can do this together. All you need to do is say - Yes!

Have an amazing day! Take care!