Shopify Operations & Customer Support Specialist | E-Commerce VA

I have experience in customer support and I genuinely care about people and what they need. I listen carefully, respond with patience, and make sure every concern is handled properly. My goal is always to make the customer feel heard and satisfied. I work hard to retain customers by providing consistent and reliable service, and I take pride in maintaining a great service record. Customer satisfaction is not just a task for me it is something I take personally.

I have over 5 years of experience in data entry, focused on product and pricing data. I am used to handling large amounts of product information accurately and on time. I check data for errors, keep records updated, and make sure all details are correct before they go live. I work with tools like Google Workspace and Shopify to manage and organize product data daily. I also handle pricing across different currencies, making sure amounts are correctly converted and updated for markets such as Romania, Denmark, South Africa, Italy, Switzerland, the UK, the USA, Japan, Singapore, and other countries across Europe. I am detail-oriented, reliable, and comfortable working with repetitive data tasks without losing accuracy.

I have experience in calendar management, including setting up and scheduling appointments using tools like Calendly and Google Calendar. I can organize meetings, send invites, set reminders, and make sure schedules are clear and conflict-free. I am comfortable coordinating appointments and keeping track of deadlines and important dates daily.

I have basic experience in email management. I know how to sort, organize, and filter emails into folders, flag important messages, and keep the inbox clean and easy to follow. I may not be advanced in email tools, but I can handle day-to-day email organization and make sure nothing important gets missed.