CSR/TSR/Virtual Assistant/Email Specialist/Chat Specialist

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

College Level

Last Active

November 4th, 2023 (173 days ago)

Member Since

November 4th, 2009

Profile Description

August 01,2022 – January28, 2023
Circumvention Ops Representative - Email Support Specialist
JOB DESCRIPTION:
•           Part of Upwork’s Marketplace for Trust and Safety team who investigate fraudulent activities
•           Keep the marketplace safe and secured from scammers/spammers
 
January 31, 2022 – August 02, 2022
Circumvention Ops Representative - Email Support Specialist
JOB DESCRIPTION:
•           Part of the Trust and Safety team who investigate fraudulent activities
•           Keep the marketplace safe and secured from scammers/spammers
 
November 15,
2021 - February 01, 2022
Circumvention Ops Representative - Email Support Specialist
JOB DESCRIPTION:
•           Part of the Trust and Safety team who investigate fraudulent activities
•           Keep the marketplace safe and secured from scammers/spammers 
 
April 24, 2021 - Dec 09, 2021
Circumvention Ops Representative - Email Support Specialist
JOB DESCRIPTION:
•           Part of the Trust and Safety team who investigate fraudulent activities
•           Keep the marketplace safe and secured from scammers/spammers
 
April 06, 2020 to April 23, 2021
Upwork – Customer Ambassador Freelancer Support - Email/Chat Support Specialist
JOB DESCRIPTION:
•           Investigate for Fraudulent activities such as circumvention, contact info sharing and job posting violation
•           Restrict and Reinstate Accounts
 
May 2015 to January 15, 2019
THUMBTACK PHILIPPINES - Email/Chat Support Specialist
WORK FROM HOME
JOB DESCRIPTION:
•           Provide excellent??email and chat support to inquiries, concern of customers and professionals
•           Process refunds 
•           Deactivate and reactivate accounts
•           Basic troubleshooting if the need arises
 
January 2012 – May 2014
CYBERONE PHILIPPINES
Technical Support Representative
JOB DESCRIPTION:
•           Provide support to customers with billing charges and payment inquiries
•           Transferring customers/internal employees to correct department
•           Make changes to the customer’s advertising, residential listings info
•           Provide assistance to Sales Agent/Managers in creating sales when they encounter errors