GENERAL VIRTUAL ASSISTANT | OPERATIONS & CLIENT SUPPORT SPECIALIST| 15+ yrs US/AU

Overview

Looking for Immediately work (5 hours/day)

at $4.20/hour ($500.00/month)

Bachelor's degree

Last Active

June 8th, 2026 (6 days ago)

Member Since

March 26th, 2014

Profile Description

Why should you hire me?

Simple - I take pride in my ability to commit to your company and make sure I take a burden off your shoulders with handling customers through chat or email.

I've been in the virtually industry committing to only one client for a good 7 years and still going. I led the growth of a team from 4 members to a strong 23 members in the Philippines and Australia.

In my most recent role as a Remote Call Center Manager for an Australian company, I handled end-to-end operations—from sourcing and recruiting candidates to training, onboarding, and managing daily team performance. I successfully led production teams, improved workflow efficiency, and ensured consistent service quality while managing multiple priorities in a fast-paced environment.

I have hands-on experience with tools such as Salesforce, Axcelerate, Google Workspace, Meta Business Suite, Stripe, RingCentral, Optus Loop, Oracle, Live Chat, and Octocom. I’m highly skilled in CRM management, maintaining accurate data, tracking KPIs, and ensuring smooth communication across teams.

I’m proactive, detail-oriented, and capable of working independently with minimal supervision. I take pride in solving problems, streamlining processes, and helping businesses scale through reliable support.

While my experience seemed over the top, trust me - I don't really ask much. Just another job to get by in this failing economy but you can guarantee that I will give the same level of commitment I gave to the previous companies I've worked for.

We can always negotiate the rate. Thank you and I’m excited to contribute to a growing team—whether it’s recruiting and onboarding talent, managing operations, or supporting marketing and sales initiatives.