I possess extensive expertise in the field of Business Process Outsourcing (BPO) and have had the privilege of working with several prominent US companies. My professional journey includes serving as a Customer Service Representative/Sales Specialist at DTV, a Technical Team Leader at AT&T for a duration of one year, and an impressive decade-long tenure at CITIBANK, where I excelled in roles related to escalation management, sales, and customer retention.
In addition to my corporate experiences, I have also invested in honing my skills through online training programs tailored to freelancing courses. Over the course of five years, I have developed a strong proficiency in graphic design, harnessing tools such as Canva, Adobe Creative Suite, Affinity Applications, and AI tools to create visually compelling content. Furthermore, I have received comprehensive training in website development using WordPress and Cpanel, allowing me to craft dynamic designs that are instrumental in elevating business promotion efforts.
My professional demeanor is characterized by a blend of expertise, approachability, and a commitment to excellence, making me a valuable asset in any endeavor. I eagerly look forward to contributing my skills and experience to your projects.
Experience in:-Brand Development: I have been instrumental in helping businesses establish and revamp their visual identities. This includes creating logos, brand guidelines, and marketing collateral that align with the core values and messaging of the brands.
-Print Materials: I have designed a wide range of print materials such as brochures, flyers, posters, business cards, banners, and packaging. These materials have been used for marketing, events, and product promotion.
-Digital Graphics: I have crafted eye-catching digital graphics for various purposes, including social media posts, website banners,
-Illustrations and Icons: I have a knack for creating custom illustrations and icons, which add a unique and personalized touch to projects. These visuals have been used in diverse applications, from websites to educational materials.
-Photo Editing: I am adept at photo editing and manipulation using tools like Adobe Photoshop. This skill has allowed me to enhance and retouch images for professional use in marketing and design projects.
-Video Editing: I have experience in video editing using Adobe Premiere Pro. This has enabled me to create multimedia content with dynamic visuals, motion graphics, and effective storytelling..
-Web Design Elements: My expertise extends to designing web elements such as banners, buttons, and icons, contributing to the overall user experience and aesthetics of websites.
-User-Centered Design: I have applied principles of user interface (UI) and user experience (UX) design to ensure that digital products and websites are not only visually appealing but also user-friendly and intuitive.
-Responsive Design: I am well-versed in designing responsive layouts that adapt seamlessly to various screen sizes and devices, ensuring a consistent and engaging user experience.
-Client Collaboration: Throughout my career, I have built strong client relationships by actively listening to their needs, providing creative solutions, and delivering projects on time and within budget.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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