Administrative Assistant I Customer Service I Chat Support

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

May 14th, 2024 (5 days ago)

Member Since

November 19th, 2020

Profile Description

You’re all-in-one Freelancer: Let’s collaborate

 • Tech-Savvy Proficiency 
 • Cost-Effective & Professional
 • Time Zone & Data Security

Here's Why you should HIRE ME: 

• Project Management Proficiency: Coordinating projects is my playground. I'm the ninja who keeps things on track, delivering results with style and grace.

• Customer Expertise: Email Support,Live chat, Tickets, Zendesk, LiveAgent, Klaviyo, Zoho, Gorgias – I'm your superhero for customer happiness. I turn complaints into solutions, and I'm always one step ahead.

• Customer Relationship Management: Trust is my secret ingredient. I create lasting relationships through open communication and go the extra mile to wow customers.

• Document Management Mastery: Keeping important papers safe and sound is my jam. I make sure documents requiring a signature are shipshape and error-free.

• Photo and Video Editing: Lights,camera, edit! I'm a maestro with video editing tools, turning raw footage into polished masterpieces that captivate and engage.

• Administrative and Executive Assistance: An expert in executive insights, seamlessly bridging the realms of virtual assistance, executive support, and administrative brilliance.

• Calendar Management: The mastermind behind seamless schedules! I juggle appointments, meetings, and travel arrangements for the Division Head with finesse, ensuring every minute is maximized.

• HR Recruitment and Screening: I don my recruitment cape to screen job applicants like a pro. Finding the perfect fit is my specialty, and I've got an eagle eye for spotting potential superstars.

• Customer Service Representative Pro: From order placement and tracking to billing concerns, I've provided top-notch customer service over the phone. Upselling and cross-selling are my secret weapons for enhancing customer experience.

• Live Chat and Ticket Guru: Respondingto customer inquiries through live chat, tickets in Zendesk, LiveAgent, and Gorgias. Handling complaints and providing timely solutions, focusing on customer satisfaction.

TOOLS and SOFTWARE: 

• Business and Customer Support 
   - Klaviyo 
   - Gorgias
   - Zendesk 
   - Zoho
   - LiveAgent
   - ChatGPT
   - amoCRM
   - RingCentral
   - Airtable
  - Kommo
  - Redash
  - Shopify
  - Amazon
  - Kajabi

• Design and Creative
  - Adobe Photoshop 
  - Adobe Lightroom 
  - Adobe Premiere Pro
  - Adobe Podcast 
  - Canva 
  - CapCut 
  - Midjourney 
  - Adobe Podcast 

• Productivity and Collaboration
  - Google Docs 
 - Google Sheets 
 - Google Slides 
 - Google Drive 
 - Google Classroom 
 - Google Calendar 
 - Gmail 
 - MS Word 
 - MS Excel 
 - MS PowerPoint 
 - MS Forms 
 - MS Outlook 
 - MS Teams 
 - MS SharePoint 
 - OneDrive 

• Communication and Social Media
  - Skype
  - Slack 
  - Viber 
  - WhatsApp 
  - Zoom 
  - Upgrade to see actual info 
  - Dingtalk 
  - Twitter 
  - Telegram 
  - Lark 
  - Facebook 
  - TikTok 
  - Instagram 
  - Pinterest