480c8d2df1 409bd0

Chat Support Representative

99 ID PROOF
Verified Timeproof:
EXPECTED SALARY
Php 25,000.00/month ( $529 USD )
40 hrs/wk ( $3.00 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
Sales, Chat Support, Technical support
BASIC INFORMATION
Age:
26
Gender:
Female
Tests Taken:
English
 C2(Advanced/Mastery)
Last Active:
2020-11-19
Member Since:
2020-11-19
SKILL SUMMARY

A graduate of Bachelor of Science in Information Technology. I was hired as a sales representative as soon as I graduated. After 2 years, I was accepted as a technical support associate. Has been working there for 4 years. During my time as a technical support, I learned to improve my multitasking skills, assisting 2-3 customers at a time when there is high chat volume. This also help develop my typing skills of up to 50-60 wpm. I was trained to deal with customers that needs assistance in billing, network, games & apps troubleshooting as well as hardware. With these experience and my determination to help resolve the customer's concern, I am confident I can finish and complete any tasks.

WORKER SKILLS
TOP SKILLS
  • Data Entry
  • Speaking
  • Translation
  • Writing
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Customer Support
  • Email Support
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Data Entry
  • Excel
  • Personal Assistant
  • Transcription
  • Travel Planning

English
EXPERIENCE

Worked as a technical support associate to assist English-speaking customers.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Marketing & Sales
SKILL RATING
  • Email Marketing
  • Facebook Marketing
  • LinkedIn Marketing
  • Mobile Marketing
  • Sales Representative
  • Social Media Marketing

Web Development
SKILL RATING
  • Javascript

Webmaster
SKILL RATING
  • Html
  • Wordpress

Customer Service & Admin Support
SKILL RATING
  • Community Forum Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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