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Customer service (email), E-commerce, Shopify

99 ID PROOF
Verified
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EXPECTED SALARY
Php 30,000.00/month
( $521 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
30 hrs/wk
( $4.01 USD/hr )
EXPERIENCE OVERVIEW
online csr (email) and shopify
BASIC INFORMATION
Age:
38
Gender:
Female
Location:
Pamplona, Negros Oriental
Tests Taken:

DISC
Dominance:36
Influence:24
Steadiness:12
Compliance:28

English
 C1(Advanced)
Last Active:
September 24th, 2022 (8 days ago)
Member Since:
March 21st, 2014
SKILL SUMMARY

I speak and write english very well however at the Upgrade to see actual infont, I have ample experience in online customer service email (not on Onlinejobs.ph since i went through Virtual staff finder) through ticketing platforms like Shopify, Zendesk, Magento, Reamaze and BigCommerce for uploading images and videos and product descriptions for 5 e-commerce sites for 6 years. I have basic training with photoshop and image enhancement and Mailchimp.
i am very updated when it comes to the latest social media channels like twitter, instagram, facebook, pinterest and google+. I have moderated facebook business accounts as well.
I am proficient in Microsoft office tools, Google docs and good attention-to-detail skills. I am honest and a fast learner and very interested in learning more about being efficient in online marketing.  

WORKER SKILLS
TOP SKILLS
  • Research
  • Speaking
  • Writing
  • Shopify
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Data Entry
  • Email Management
  • Event Planner
  • Research

English
EXPERIENCE

I Have been a customer service rep for 6 years. Call Handling was my major role in US and Canadian support.

SKILL RATING
  • Speaking
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Web Content Writing

Sales and Marketing
EXPERIENCE

I Managed a facebook page for an apple watch band website.

SKILL RATING
  • Email Marketing
  • Facebook Marketing
  • SEO
  • Social Media Marketing

Web Development
SKILL RATING
  • Shopify

Webmaster
SKILL RATING
  • Content Management
  • Css
  • Ecommerce / Shopping Carts
  • Wordpress

Graphics & Multimedia
EXPERIENCE

I learned Adobe photoshop for photo editing and a little bit with Magento for web page design.

SKILL RATING
  • Video Editing
  • Web page Design

Customer Service & Admin Support
EXPERIENCE

I had call handling experience for 6 years and i have maximized using zendesk, reamaze and bigcommerce for email support. Ive done some facebook moderation.

SKILL RATING
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation

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