General Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $4.80/hour ($928.00/month)

Bachelors degree

Last Active

July 6th, 2026 (3 days ago)

Member Since

November 16th, 2020

Profile Description

I am a reliable and detail-oriented Virtual Assistant with over 7 years of professional experience in customer support and administrative tasks for local and international clients. I help business owners stay organized, responsive, and efficient by handling daily operations and customer communication with accuracy and professionalism.

As a Senior Customer Service Agent, I manage email and chat support using Zendesk and Freshdesk, resolve customer concerns, process returns, update CRM records, and assist with pricing coordination and customer retention. I am experienced in handling high-volume tasks while maintaining excellent service quality.

I also have strong administrative support experience, including order processing, invoicing, report preparation, data tracking, and coordination with overseas clients. This allows me to support business operations beyond customer service.

What I can help you with:
 • Email & Chat Customer Support
 • CRM Management (Zendesk, Freshdesk, etc.)
 • Data Entry & Data Management
• Order Processing & Invoicing
 • Calendar & Task Management
 • Reports using Excel / Google Sheets
 • Customer Follow-ups & Retention
 • General Administrative Support

Why work with me:
 • Strong English communication skills
 • Highly organized and detail-oriented
 • Can work independently with minimal supervision
 • Flexible and quick to learn new tools
 • Committed to long-term, stable work

I am looking for a long-term Virtual Assistant role where I can support your business, improve customer experience, and help streamline daily operations.