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Virtual Assistant

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EXPECTED SALARY
Php 50,000.00/month
( $902 USD )
EDUCATIONAL ATTAINMENT
Associates degree
AVAILABILITY
30 hrs/wk
( $6.96 USD/hr )
EXPERIENCE OVERVIEW
2 Year Team Manager, 7 Years Customer Service Representative, 1 year, 2 months Virtual Assistant
BASIC INFORMATION
Age:
33
Gender:
Male
Location:
Baguio City, Benguet
Tests Taken:
IQ
Score:  125

DISC
Dominance:39%
Influence:31%
Steadiness:25%
Compliance:5

English
 C1(Advanced)
Last Active:
November 24th, 2022 (6 days ago)
Member Since:
November 11th, 2020
SKILL SUMMARY

Over 9 years of experience in the Call Center Industry, handled Customer Service, Sales, Billing, Technical Support, Order Entry, and eCommerce Mediation.2 years of experience as a Team Leader.1 year, 6 months of experience as a Virtual Assistant - Property Management, Lead Management, Amazon PPC, Graphic Editing (Photo and Video editing) and Real Estate.

As a Virtual Assistant, I know about Property Management, Social Media, Real Estate, Podcasting, Amazon Seller Central (PPC), and some CRM integrations other than that, I have been in the call center industry for more than 9 years assisting both US and UK markets. I have handled Order Entry, General Customer Service, Billing, Technical Support, eCommerce Mediation Support, Sales Representative, Financial Associate, and recently been a Team Manager with IHG this experience has taught me a great deal about drafting reports and data trends. I have developed strong problem-solving skills, honed my ability to manage admin tasks which include data management, setting up calendars, coaching, training, creating graphic designs, video editing, and sending out the teasers for sales programs 

WORKER SKILLS
TOP SKILLS
  • Data Entry
  • Email Management
  • Quality Assurance
  • Transcription
  • Speaking
  • Sales Representative
  • Telemarketing
  • Graphics Editing
  • Photoshop
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
EXPERIENCE

Team Manager for 2 Years, Customer Service for different Markets (Customer Service, Billing, Technical, Financial, eCommerce, Hospitality Industry-Hotel), 9 months in Property Management, 1 month in Social Media Management.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Quality Assurance
  • Recruitment Assistant
  • Transcription

English
EXPERIENCE

I have 9 years of experience in using English, despite the language not being our mother tongue, I strived hard to make sure to succeed in the BPO industry. From Customer Service Representative, Partly Technical Support, Sales and Hospitality Industry to being in a Supervisory Role.

SKILL RATING
  • Speaking
  • Writing

Sales and Marketing
SKILL RATING
  • Sales Representative
  • Telemarketing

Graphics & Multimedia
SKILL RATING
  • Graphics Editing
  • Photoshop
  • Video Editing

Customer Service & Admin Support
EXPERIENCE

Recently a with a Property Management Company where I oversee rent, evictions, and notices. Previously, I handled several Sales Team with a Hospitality Industry company, I have handled different markets for a total of 9 years, from Telecommunications Company, Credit Card Company, Debit Card Company, Sales, Partly Technical Support and recently, with a Hotel Chain or Hospitality Industry for more than 5 years with 2-year Supervisory Role.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support

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