Over 9 years of experience in the Call Center Industry, handled Customer Service, Sales, Billing, Technical Support, Order Entry, and eCommerce Mediation.2 years of experience as a Team Leader.1 year, 6 months of experience as a Virtual Assistant - Property Management, Lead Management, Amazon PPC, Graphic Editing (Photo and Video editing) and Real Estate.
As a Virtual Assistant, I know about Property Management, Social Media, Real Estate, Podcasting, Amazon Seller Central (PPC), and some CRM integrations other than that, I have been in the call center industry for more than 9 years assisting both US and UK markets. I have handled Order Entry, General Customer Service, Billing, Technical Support, eCommerce Mediation Support, Sales Representative, Financial Associate, and recently been a Team Manager with IHG this experience has taught me a great deal about drafting reports and data trends. I have developed strong problem-solving skills, honed my ability to manage admin tasks which include data management, setting up calendars, coaching, training, creating graphic designs, video editing, and sending out the teasers for sales programs
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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