Customer Support/Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $5.60/hour ($985.60/month)

Bachelors degree

Last Active

April 22nd, 2024 (6 days ago)

Member Since

November 5th, 2020

Profile Description

I have 2 years experience in Customer Service. My first job was with T-Mobile, I worked there as a Senior Representative wherein I handled outbound/inbound and sales calls. 

My second job was with Eventbrite, it is an international self service ticketing platform where in I was a Level 3 Agent. I handled the company’s social media accounts such as Facebook, Instagram and Twitter. 

In my two years of experience in customer service, I’ve always strived to deliver proactive, tailored, and timely support.

I gained extensive experience across several facets of customer service, including:
- Managing sensitive customer information.
- Providing personalized support.
- Delivering a great customer experience.
- High degree of computer skills and proficiency with all kinds of communication/social media/CRM software.
- Preparing presentations for meetings, and handling the business’s social media 
presence. 

I am very knowledgeable when it comes to:
- Salesforce CRM
- Google Calendar 
- Microsoft  applications 
- Canva 
- Google Workspace

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