Spanish Bilingual Customer Support Specialist | Virtual Assistant | Email & Chat

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Overview

Looking for full-time work (8 hours/day)

at $8.27/hour ($1,600.00/month)

Bachelors degree

Last Active

June 3rd, 2026 (today)

Member Since

November 3rd, 2020

Profile Description

I’m a Spanish Bilingual Customer Service Professional with over a decade of experience supporting customers across healthcare, telecommunications, insurance, and e-commerce industries. I specialize in providing clear, empathetic, and efficient support in both English and Spanish, helping companies deliver excellent customer experiences.

Throughout my career, I’ve worked with organizations such as Omega Healthcare, FIS Global, and Asurion, where I handled customer inquiries, processed claims, resolved escalations, and supported billing and insurance-related concerns. These roles strengthened my skills in problem-solving, active listening, and customer relationship management.

From January 2024 to December 2025, I worked as a Spanish Virtual Assistant (Biller) for a healthcare center, supporting billing operations and client communication. In addition, since September 2024, I have been working as a Bilingual Email Customer Support Specialist for a US-based coffee brand, assisting customers with orders, product inquiries, and issue resolution.

I’m passionate about delivering great service, building trust with customers, and helping businesses operate more efficiently. I’m always open to new opportunities in bilingual customer support, virtual assistance, and remote administrative roles.

Top Skills

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Other Skills

Real Estate » Appointment Setting

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Office and Administration » Email Management

E-Commerce » Inventory Management » Quality Control

Human Resources

Office and Administration » Transcription

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Basic Information

Age: 34

Gender: Male

Website: Sign Up with Pro Account to View

Address: PASIG

Tests Taken: IQ
Score: 100: DISC
Dominance: 32
Influence: 33
Steadiness: 24
Compliance: 11: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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