Zanicka

Customer Service & Sales Specialist | Expert in Client Relat

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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

June 29th, 2026 (11 days ago)

Member Since

November 3rd, 2020

Profile Description

Helping Businesses Streamline Operations & Enhance Customer Experience
With 4+ years of experience in customer service, sales, and healthcare virtual reception, I specialize in managing patient inquiries, scheduling appointments, handling sales calls, and providing top-tier support across various industries.

Expertise:
=> Healthcare Virtual Reception | EMR Scheduling (Jane, WebPT, Spry, Practice Perfect)
=> Customer Support | Voice, Email & Chat | B2B & B2C Sales
=> Appointment Setting | Lead Qualification | Calendar Management
=> Insurance & Billing Assistance (Basic) | CRM Management (Salesforce, HubSpot)
=> Data Entry & Order Processing | Microsoft Office | Google Suite

Tools Used:
=> CRMs & Dialers: Salesforce, HubSpot, InContact, Mojo, Groove Dialer, Aircall, ----------
=> EMRs: Jane, WebPT, Spry, Practice Perfect
=> Communication & Productivity: Slack, Microsoft Office, Google Suite, Grasshopper, ----------

Core Skills:
=> Strong phone & email support skills
=> High attention to detail & accuracy
=> Excellent time management & multitasking
=> Customer-focused with problem-solving abilities
=> Adaptable, analytical, and proactive

Let’s connect! I’m ready to help your business grow and run smoothly.