9+ Years Executive Assistant& Operations Support | Client Success Manager | AI &

Overview

Looking for full-time work (8 hours/day)

at $9.99/hour ($1,920.00/month)

AB International Studies Major in American Studies

Last Active

June 25th, 2026 (2 days ago)

Member Since

November 3rd, 2020

Profile Description

I don't just support executives. I become the person they genuinely rely on to keep their business moving forward.

With 9+ years of experience supporting CEOs, COOs, and Presidents across AI startups, real estate agencies, telehealth platforms, home services, legal, fintech, and e-commerce businesses, I bring a rare combination of executive support, operations management, and client success expertise that covers every layer of a fast-moving business.

Executive & Administrative Support
- End-to-end calendar and inbox management across multiple time zones
- Meeting coordination, agenda preparation, and follow-up tracking
- Travel booking, itinerary management, and logistics coordination
- SOP development, workflow documentation, and process improvement
- Investor communications, vendor coordination, and stakeholder management

Operations & Project Coordination
- Cross-departmental coordination across marketing, HR, and operations
- Project tracking and deadline management using ClickUp, Asana, and Notion
- Employee and client onboarding, offboarding, and documentation
- Budget tracking, expense management, and basic bookkeeping (QuickBooks)
- Recruiting coordination, interview scheduling, and team organization

GoHighLevel & CRM Management
- Deep hands-on experience in GHL pipelines, workflows, automations, and contact management
- IDX/MLS onboarding, A2P/SMS setup, and CRM troubleshooting
- HubSpot, Zendesk, Salesloft, Clio, and Intercom proficiency
- Lead follow-up, appointment setting, and pipeline management

Client Success & Customer Service
- Managed 10+ active client accounts simultaneously at a GoHighLevel agency
- High-volume customer support across email, calls, SMS, and chat
- HIPAA-compliant patient communication in telehealth environments
- Client onboarding, retention, and satisfaction management

AI Tools & Technology
- AI Tools: Claude, ChatGPT, Gemini, Perplexity, Wispr Flow, Fathom, Higgsfield
- Project Management: ClickUp, Asana, Notion, ---------- , Airtable, Trello
- Communication & VoIP: Slack, Zoom, Microsoft Teams, AirCall, RingCentral, OpenPhone/Quo, Dialpad, Vonage
- Marketing & Design: Canva, WordPress, Mailchimp, GoDaddy, Wix
- Automation: Zapier, GoHighLevel Workflows
- Other: Loom, Google Workspace, Microsoft Office, Homebase, When I Work, Connecteam, TaxDome, ----------

Industries Served
Real estate, telehealth, legal, fintech, e-commerce, home services, AI startups, accounting, and cleaning services

I've been working remotely for U.S. and international clients since 2016.

I don't wait to be told what needs attention. I anticipate it, act on it, and follow through until it's done.