Liezel

Experienced Virtual Assistant | Customer Support Specialist

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelor of Science in Nursing

Last Active

December 13th, 2024 (2 days ago)

Member Since

March 1st, 2014

Profile Description

I am a highly skilled Virtual Assistant with over 10 years of experience in customer support, administrative tasks, and workflow management. I have successfully worked across industries such as real estate, talent management, and travel, providing exceptional service and reliable support to executives and teams.My expertise includes calendar and email management, handling customer inquiries via phone, email, and live chat, scheduling appointments, preparing reports, and ensuring seamless operations. I am proficient in tools like Microsoft Office, Google Workspace, Active Campaign, Helpwise, Asana, Trello, Hootsuite, Calendly, Slack, Zoom, Ring Central, and JustCall, which enable me to streamline processes and enhance productivity.I pride myself on being detail-oriented, organized, and proactive. My strong communication skills and ability to adapt to fast-paced environments allow me to handle diverse responsibilities effectively while maintaining high-quality results. I am committed to helping businesses grow by providing reliable, efficient, and professional support.Let’s work together to achieve your goals and streamline your operations!

Top Skills

Experience: 2 - 5 years

I have extensive customer service experience across industries like real estate, talent management, and travel. I’ve managed inquiries through email, phone, and live chat, resolving issues promptly and ensuring client satisfaction. I excel at building rapport, addressing concerns, and delivering solutions to create a positive customer experience.

I have a strong background in providing administrative support, including managing calendars, scheduling appointments, handling email correspondence, and preparing reports. I am skilled at organizing tasks, coordinating team efforts, and ensuring smooth day-to-day operations. My attention to detail and ability to prioritize tasks has consistently contributed to improved efficiency and productivity in the workplace.

Experience: 1 - 2 years

Other Skills

Experience: 10+ years

Experience: 10+ years

Experience: 1 - 2 years

Experience: 2 - 5 years

Experience: 1 - 2 years

Experience: 5 - 10 years

Experience: 2 - 5 years

Basic Information

Age
37
Gender
Female
Website
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Address
Cagayan de Oro City, Misamis Oriental
Tests Taken
IQ
Score:  132
DISC
Dominance: 22
Influence: 43
Steadiness: 21
Compliance: 14
English
C2(Advanced/Mastery)
Government ID
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