Hi, I'm Joy!
I am a detail-oriented and highly organized Virtual Assistant with professional experience in finance, accounting, real estate, and business process outsourcing (BPO). My background has strengthened my analytical, administrative, and communication skills, enabling me to support businesses efficiently, accurately, and professionally.
Professional Experience
Regional Audit Staff – Financial Institution
- Audited branch financial statements and ensured compliance with company policies and standard operating procedures.
- Conducted interviews and background checks for prospective audit tea
- Prepared reports and worked extensively with Microsoft Excel, Word, PowerPoint, and Xero Accounting Software.
Billing and Collection Officer – Real Estate Company
- Managed accounts receivable and prepared monthly billing statements for hundreds of commercial tenants.
- Reviewed lease contracts and monitored account status.
- Followed up on rental and utility payments through
- Worked with ERP Accounting Software to maintain accurate financial records.
Junior Accountant (Accounts Payable) – US-Based BPO
- Processed approximately 200 invoices daily with accuracy and efficiency.
- Supported well-known clients, including Coca-Cola, Domino's, Mark of Excellence, The Saxton Group, Shelton Group, and Popeyes.
- Used Captiva and SAGE Intacct for invoice processing and accounts payable management.
- Managed ACH and check payments, monitored utility vendors, and created training materials for new tea
What I Can Help You With
- Accounts Payable & Accounts Receivable
- Billing & Collections
- Data Entry
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- Administrative Support
- Customer Support
Tools & Software
- SAP Business One
- ERP Accounting Software
- Xero
- SAGE Intacct
- Captiva
- Microsoft Office Suite
- Google Workspace
- Canva
- Wix
- Zoom
- Microsoft Teams
Education & Training
- Bachelor of Science in Business Administration, Major in Financial Management
- Certified Virtual Assistant Training
I am committed to delivering high-quality work, meeting deadlines, and continuously learning new tools and processes to help clients grow their businesses. Whether you need accounting support, administrative assistance, or virtual support, I am ready to contribute with professionalism, accuracy, and dedication.
I look forward to the opportunity to work with you. Please feel free to send me a message to discuss how I can support your business success.
Best regards,
Joy
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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