Overview
Looking for full-time work (8 hours/day)
at $4.00/hour ($704.00/month)
Bachelors degree
Last Active
August 20th, 2024 (115 days ago)
Member Since
February 27th, 2014
Profile Description
With 9 years immersed in customer service excellence and 1 year as a Data Entry Assistant, I offer a robust skill set, backed by CRM proficiency, Google tools finesse, Microsoft Suite competence, Excel dexterity, and Canva creativity.- Customer Focus: Adept in active listening and empathetic communication, I've mastered conflict resolution for impactful customer interactions.- Data Integrity: Meticulously organizing and inputting data, I ensure precision that fuels operational efficiency and reliable reporting.- Tech Proficiency: My expertise spans CRM systems for seamless customer management, Google tools for collaborative prowess, and Microsoft Suite, Excel, and Canva for powerful presentations.- Adaptability: Thriving amidst dynamic challenges, I excel in troubleshooting and innovating data workflows.- Time Mastery: Equipped to balance service demands and data accuracy, I deliver on time without compromising quality.Elevate your team with a seasoned customer service pro and a data aficionado
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 5 - 10 years
As a customer service representative, I interact with customers through various channels, such as phone calls, emails, and chat. I listen actively to customer inquiries, empathize with their concerns, and provide accurate and timely solutions or information. Whether helping customers troubleshoot technical problems, tracking orders, addressing billing inquiries, or offering product recommendations, I ensure customer satisfaction and loyalty. In addition to resolving immediate issues, I play a crucial role in maintaining and building customer relationships. I handle complaints with professionalism, aiming to turn negative experiences into positive ones. They may also provide feedback to internal teams, such as product development or marketing, based on recurring customer concerns or feedback.
Office and Administration » Data Entry
Experience: 1 - 2 years
As a data entry specialist handling veterinarian claims, this role is crucial in accurately recording and organizing essential information related to animal healthcare services provided by veterinary clinics or practitioners. The data I enter helps ensure efficient claims processing, accurate reimbursement, and proper documentation.
Other Skills
Basic Information
- Age
- 37
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Dagupan City, Pangasinan
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 21%
- Influence: 44%
- Steadiness: 30%
- Compliance: 5%
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
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