Radzma

Senior Operations Manager

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Overview

Looking for full-time work (8 hours/day)

at $6.61/hour ($1,272.74/month)

Bachelors degree

Last Active

September 11th, 2025 (287 days ago)

Member Since

February 24th, 2014

Profile Description

My most recent position was Operations Manager/ Business Development Manager at D'Ringlight Inc. I oversee the daily operations to make sure each and every one are doing their task. In addition to that I also acquire campaigns, do market research, negotiate, and maintain good client relationship. On my earlier years in BPO, I started as Customer Service Representative. I had an extensive experience in billing, sales, and as technical support. I used to handle inbound, outbound, chat and even email support. I went through several training for several accounts like AT&T, ItWorks Multilevel Marketing, UberEats, DIRECTV and AT&T Wireless Mobility.

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

I am a dedicated Operations Manager with over 1 year of leadership experience and 14 years in the BPO industry. Since 2024, I’ve overseen operations at OCAI Tech Solutions, driving team performance, managing workflows, and ensuring high service standards. My BPO background includes supporting major U.S. accounts like AT&T and DIRECTV, where I specialized in billing, tech support, and customer relations. I bring strong communication skills, a hands-on leadership style, and a track record of adapting to high-pressure environments with excellence. As an OM , I run several campaigns like Real Estate, Financial Funding, Travel Booking, Appointment Setting and TELCO.

Other Skills

Basic Information

Age: 42

Gender: Female

Website: Sign Up with Pro Account to View

Address: Buluan, Maguindanao

Tests Taken: IQ
Score: 107: DISC
Dominance: 43
Influence: 32
Steadiness: 15
Compliance: 11: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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