Maria

Senior customer support

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Overview

Looking for part-time work (4 hours/day)

at $5.00/hour ($440.00/month)

Bachelors degree

Last Active

June 23rd, 2023 (308 days ago)

Member Since

October 28th, 2020

Profile Description

• Dealer Customer Support and Order Management
• Responsible for end to end dealer support and client relations, working with dealer executives to meet all needs
• Own the on time delivery of dealers orders and requirements by region, being personally accountable for customer satisfaction
• Direct support for Regional Sales Manager
• Report mission-critical business metrics and statistics
• Sales Order Booking
• Receive and qualify Partners PO’s
• Check PO’s against allocation and book customer orders into ERP system (QAD),
• Send sales order confirmation to the Dealers within specified SLA's
• Customer RMA handling including assigning RMA
• Support Shipping/Logistics department for on time delivery

Top Skills

E-Commerce » Inventory Management » Quality Control

Human Resources

Office and Administration » Data Entry

Other Skills

Office and Administration » Microsoft Excel

Office and Administration » Email Management

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Office and Administration » Transcription

Basic Information

Age
44
Gender
Female
Website
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Address
Dasmarinas, Cavite
Tests Taken
None
Uploaded ID
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