TeamLead_Operations/Client Liaisons Lead 

Overview

Looking for part-time work (4 hours/day)

at $4.55/hour ($400.00/month)

Bachelors degree

Last Active

February 15th, 2024 (303 days ago)

Member Since

February 23rd, 2014

Profile Description

I have been a Team Lead for Operations/Client Liaisons Lead since 2017 and was a Virtual Assistant for 3 years.  I Tasks include managing GVAs, GVA onboarding (Policies and Procedures), enforcing the company’s policies and procedures, strategic planning on how to improve GVAs and client relations, creation, revision of policies and procedures, coach GVAs on how to be better and improve; conducts Initial Phone screening and Final Interviews for potential Candidates for employment. As a Client Liaisons Lead, clients are called to do spot checks with Clients paired with GVAs. Provide action plans and to help improve GVA, Client Retention  and Client Onboarding.
Other tasks also include:Research, Data Entry, Appointment Setting, Email and Chat Support, Social Media (hootsuite, Latergramme, manageflitter, Facebook, Instagram, Pinterest and LinkedIn) and Calendar Management, CRM (Salesforce, MailChimp, Aweber, Asana, Landing Pages, ClickFunnels and AutoPilot), Invoicing (MYOB), WordPress, Picture Editing (Canva, Pic Monkey, Typorama and Pixlr Express), Video Editing (Camtasia and NCH), Zoho CRM and other Administrative tasks. I’m an expert in Google Docs (Document, Spreadsheet, Presentation, Forms and Drawing). I also create, prepare and present reports for Training and Quality purposes. On top of these, I observe time management in order to not only submit tasks on time but to give myself an ample time to review and provide quality work.