Customer Service, Lead Generation, and Virtual Assistant

Skills: I am proficient in data entry, with a typing speed of 70 words per minute and an accuracy rate of 99%. Experienced in using Microsoft Excel for data entry, including entering and formatting large datasets. Familiarity with data entry software includes strong attention to detail and a proven track record of maintaining accuracy while inputting large volumes of data. I am able to prioritize tasks and meet deadlines in a fast-paced environment. Excellent organizational skills and ability to multitask effectively. Remember to customize this section based on your own skills and experiences, and be prepared to discuss your data entry abilities in more detail during interviews.

A dedicated and skilled virtual assistant with over 8 years of experience. I am trustworthy, effective, and well-organized in any role that I may be assigned. I am a committed and goal-oriented individual who is continually striving to utilize my skills to satisfy the needs of my clients. I am a technical support and customer service professional with exceptional communication abilities that can provide outstanding customer experience. In the area of order processing, I also have experience receiving and entering purchase orders into databases. chosen tickets, backlogs, or manufacturing orders; verified stock and finished the necessary documentation. My areas of expertise are: • Proficient written and oral English communication abilities • Well-organized and meticulous in every detail • Customer Service • Scheduling Meetings / Calendar arrangements • Data Entry and Lead Genaration • Order Processing and Dispatching Orders • Payment Processing • Cold calling - Outbound and Inbound calls - Email, Chat and Text support

Process customer orders of products and services by entering orders into the computer system and ensuring that orders are filled correctly and on time. Receiving orders through various channels such as online platforms, email, phone calls, or in-person interactions. Accuracy is crucial at this stage to ensure that the correct products, quantities, and delivery details are recorded.

I excel in identifying and qualifying potential leads through meticulous web research and data mining techniques. With a keen eye for detail and strong analytical skills, I am adept at navigating various online platforms and databases to gather relevant contact information and compile comprehensive lead lists. Utilize various online platforms, databases, and search engines to conduct in-depth research and identify potential leads. Gather relevant information, such as contact details, company information, and demographics, using advanced search techniques. Leveraging a diverse array of sources, including Google Maps, LinkedIn, YellowPages, Facebook, and other directory lists, I can meticulously compile valuable information. Furthermore, I utilize advanced tools such as Rapportive to verify email authenticity, ensuring the accuracy and reliability of the data collected. Save your time and hire me now!