Sheila

Virtual Medical Assistant/ Executive Assistant

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Overview

Looking for full-time work (7 hours/day)

at $10.00/hour ($1,540.00/month)

High school diploma

Last Active

April 26th, 2024 (5 days ago)

Member Since

October 22nd, 2020

Profile Description

Greetings! Needing help with your practice? From admin task to referrals? From document preparation, checklist to the appointment? 
With a wealth of experience under my belt, I bring a comprehensive skill set to the table. My expertise includes:

? Insurance Verification: I'll take care of verifying your patients' insurance benefits, making sure all the details are up-to-date. This way, you can focus on patient care without worrying about billing hassles.

? New Patient Intake: I excel at collecting and documenting essential patient information, ensuring a seamless onboarding process and enabling well-informed decision-making during consultations.

? Scheduling and Rescheduling of Patients: I possess a proven track record of efficiently managing appointments, taking into account patient availability and clinic schedules, optimizing your time and ensuring smooth patient flow.

? Inbound and Outbound Calls: Communication is key in healthcare, and I am adept at handling both inbound and outbound calls. I promptly address patient inquiries and maintain clear and effective communication with healthcare professionals, ensuring exceptional customer service representation for your clinic.

? Processing of Referrals: Referrals are vital in healthcare, and I specialize in streamlining the referral process. I meticulously review documentation, ensure all necessary information is included, and coordinate with relevant parties to save you time and effort.

? Admin Tasks: From data entry to appointment reminders and maintaining organized patient records, I excel at various administrative tasks. Count on my strong organizational skills and attention to detail to handle these duties effectively, allowing you to focus on delivering exceptional care.

? CRM Management: Effective patient relationship management is crucial. I have experience in CRM systems, enabling me to track patient interactions, manage follow-ups, and ensure personalized care for enhanced patient satisfaction.

? Emails: I am proficient in managing email correspondence, promptly responding to inquiries, and maintaining professional communication on your behalf. Whether scheduling appointments or addressing patient concerns, I ensure efficient and well-organized email management.

By hiring me, you can expect a dedicated professional committed to providing exceptional support in medical document preparation. My passion lies in helping healthcare professionals like you streamline administrative tasks, ultimately enhancing your ability to deliver top-quality patient care.

Thank you for considering my services. I am excited about the opportunity to contribute to the success of your practice. Let's connect and discuss how I can support your specific needs.

Tools I use:

Slack
Hubspot<8efe80624d780eba0c6493ec45140364>Skype
Canva
Google Sheet
Google Workspace
Notion
Ring Central
Intermedia Unite

EMR:

Office Ally
TherapyNotes
Practice Fusion
QuickMD
DSN

#medicalreceiptionist #medical #receptionists #healthcare #customerservice #HIPAA #healthInsurance #USINSURANCE #virtualmedicalreceptionists 

Top Skills

Customer Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Other Skills

Professional Services » Medical Services

Experience: 6 months - 1 year

Processing of referrals from different doctors/clinics Preparation of documentation prior to patient's appointment Inbound and Outbound call Scheduling and Rescheduling patients Calendar Management and more

Customer Support » Email Support

Customer Support » Insurance » Medical Insurance

Experience: 6 months - 1 year

Office and Administration » Data Entry

Customer Support » Technical Support

Office and Administration » Translation

Office and Administration » Email Management

Office and Administration » Personal Assistant

Basic Information

Age
31
Gender
Female
Website
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Address
Cebu, Cebu
Tests Taken
IQ
Score:  105
DISC
Dominance: 51
Influence: 10
Steadiness: 25
Compliance: 14
English
C2(Advanced/Mastery)
Uploaded ID
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