Margaret
Virtual AssiUpgrade to see actual info nt | Customer Service Pro | 5 years Exp
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Bachelors degree
Last Active
July 13th, 2024 (70 days ago)
Member Since
October 22nd, 2020
Profile Description
Are you looking for someone that can ease your workload in administrative tasks and can also handle customer support? You are in the right profile! Below are some of the skills that I am confident I can contribute to the growth and success of your business.
Excellent English communication skills, both verbal and written
Can thrive in a fast-paced environment
Strong organizational and time-management skills
Keen attention to detail
Tech-savvy
Proficiency in CRM, Microsoft office , Google Workspace, Social Media Platforms, Communication tools, Project Management tools, Chatgpt, Canva and Capcut.
Reliable and secure equipment and
Top Skills
Customer Support
Experience: 2 - 5 years
I have worked as Customer Service Representative in BPO for five years. My primary responsibilities involve handling a high volume of inbound and outbound calls, where I address customer inquiries and concerns promptly and professionally. I also play a crucial role in maintaining customer satisfaction and loyalty. Managing customer accounts and updating interactions and transactions in our CRM system is another integral part of my role.
Customer Support » Phone Support » English Speaking
Experience: 2 - 5 years
Other Skills
Customer Support » Email Support
Experience: Less than 6 months
Office and Administration » Data Entry
Experience: 2 - 5 years
Office and Administration » Google Workspace
Experience: 2 - 5 years
Office and Administration » Admin Data Processing » SAP
Experience: 2 - 5 years
Customer Support » Chat Support
Experience: Less than 6 months
Office and Administration » Calendar Management
Experience: Less than 6 months
Office and Administration » Email Management
Experience: Less than 6 months
Office and Administration » Microsoft Outlook
Experience: 2 - 5 years
Marketing » Social Media Management
Experience: Less than 6 months
Office and Administration » Microsoft Excel
Experience: Less than 6 months
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, Metro Manila
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 15
- Influence: 16
- Steadiness: 34
- Compliance: 36
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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From Diagnosis to Dream Career: Ellaine’s Inspiring Story
Ellaine’s life took an unexpected turn at just 19, she was diagnosed with type one diabetes during her college years, studying speech pathology.
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