Recovery Manager

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

April 13th, 2024 (7 days ago)

Member Since

October 21st, 2020

Profile Description

• Manage the Service Providers engaged to handle extra-judicial/judicial collection of Cards/PL products and monitors its performance to attain monthly target.
• Review qualified accounts endorsed to the Service Providers and ensures that all accounts endorsed are completely covered/handled by the Service Provider.
• Daily review of GTR vs. actual attainment.
• Reviews the Service Providers’ collectors productivity and ensure individual targets are met.
• Monitors performance of Service Providers and provides updates on forecast/run rate.
• Conducts personal visits to Service Providers to discuss team performance, action plans and strategies as well as to ensure that accounts are professionally handled.
• Prepares and reviews Service Provider performance within the required period.
• Maintains an audit ready environment for all Service Providers.
• Monitor the inventory of the Service Providers and review monthly status reports on all filed cases.
• Clean up zero charge off accounts and to ensure that no fully settled accounts are re-endorsed to Service Providers
• Performs account maintenance such as monitoring of settled accounts and account extension.
• Ensure that the Service Provider is in compliance with all vendor relationship requirements of the Bank.