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General Virtual Assistant |Graphic Designer

With Timeproof
mark as hired


Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

August 26th, 2023 (38 days ago)

Member Since

October 18th, 2020

Profile Description

Pursue your passion, and you’ll never work a day in your life
-Trained and with experience Virtual Assistant
-10 years of experience in customer service
Hi there! I am Upgrade to see actual info, an efficient and organized Virtual Assistant. I have been trained and certified in FVA Business Consultancy; I have worked for several clients as a General Virtual Assistant. I also have 8 years of experience in my physical job in the hospitality industry. A self-driven and adaptable person who is also a graphic designer. The following are my niches:

1.Customer Service in the Hospitality Industry
-Communicating clearly and professionally through speech, writing, and body
language is essential to good customer service in hospitality.
-Initiative (actively responding to customers’ needs and pulling your weight)
-Problem Solving (to display an ability to take a logical and analytical approach to solve
problems and resolving issues)
-Adaptability (a can-do attitude)
-Self Control
-Empathy and Effective listening
-Resilience (thick skin)

2. Virtual Assistant Administrative task like;
-Data entry in Word or Google docs
-Transcription (transcribing voicemail, video or audio, podcast, etc.)
-Internet Research
-Project management and training tasks
-Email management
-Booking appointments with clients
-Following up with clients/customer(sending thank you and other reminder emails)
-Calendar management
-File management(organizing files using Dropbox etc)
-Database building (e.g updating email or contact list on your CRM)
-Taking down minutes of meetings
-Creating PowerPoint and spreadsheets

3. Social Media Management and Marketing
-Business Branding
Set up Social Media Accounts(Facebook, Twitter, LinkedIn, Instagram, Youtube, Pinterest)
-Tracking of Social Media Accounts
-Facebook Ads
-Marketing Plan
-Posting and Scheduling Facebook insights
-Promotions and marketing
-Content Planning
-Collating and Interpreting insights
-Video Editing

4. Lead Generation Skills like;
-Building list
-Email handling and responding
-Generating leads via Social Media
-Generating leads via Google SERPs

5. Email Marketing
-Creating a new list in email marketing software
-Adding and Removing Subscribers from the list
-Creating and scheduling broadcast emails to promote content
-Creating an email newsletter
-Editing and Proofreading emails

6.Simple Web Creation
-Keyword research for a website
-Website creation
-Website design
-Website Optimization
-Adding pages
-Landing pages
-Adding Content to websites  
-Editing WordPress website using Elementor

7. Search Engine Optimization
-SEO Research
-Competitor Analysis
-Landing Page set-up/creation
-Sitemap Submission
-On-page optimization
-Off-page optimization

8. Graphics Design
-Designing Logos, Banners, Icons, eBook Covers, and Headers
-Designing Infographic Images
-Designing Websites

9. Customizing Shopify Online Store
- Add products (via Oberlo) and edit their variants and description
- Customizing theme in the online store and connect it with Facebook and Instagram
- Adding Photo and Videos for the product

Please feel free to contact Upgrade to see actual info will be an honor to serve you!
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Top Skills

Design » Web Design & Page Layout

Video Editing

E-Commerce » Shopify

Other Skills

Customer Support » Phone Support

E-Commerce » Inventory Management » Quality Control

Real Estate » Appointment Setting

Office and Administration » Data Entry

Customer Support

Office and Administration » Transcription

Office and Administration » Travel Planning

Customer Support » Email Support

Office and Administration » Microsoft Excel

Office and Administration » Email Management

Customer Support » Phone Support » English Speaking

Office and Administration » Personal Assistant

Basic Information

Not Specified
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Cebu City, Cebu
Tests Taken
Score:  118
Dominance: 47%
Influence: 16%
Steadiness: 9%
Compliance: 27%
B2(Upper Intermediate)
Uploaded ID
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