Conferred with customers about concerns with products or services to resolve problems and drive
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Assisted call-in customers with questions and orders.
Responded to customer needs through competent customer service and prompt problem-solving.
Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions.
Knowledge with Slack,
Zendesk and Shopify
I have 3 years Customer Service experience.
Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".
DOES NOT Indicates skill level.
ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake indentity.