Data & Operations Specialist | SaaS Customer Success Manager | Dashboard Builder

Overview

Looking for full-time work (8 hours/day)

at $8.27/hour ($1,600.00/month)

Bachelors Degree in Computer Engineering

Last Active

July 13th, 2026 (yesterday)

Member Since

October 13th, 2020

Profile Description

I help businesses turn data, systems, and customer interactions into actionable insights and smoother operations.


My background combines SaaS customer support, data management, onboarding, and digital operations, allowing me to bridge the gap between technical systems and the people who rely on them.
Over the past several years, I’ve worked with global clients across SaaS platforms, travel systems, marketing technology, and digital analytics, supporting the full customer lifecycle—from onboarding and troubleshooting to optimizing workflows and ensuring data accuracy.


In my recent role at a SaaS company managing corporate hotel rate agreements worldwide, I supported enterprise clients by maintaining accurate travel data, coordinating with global hotel partners, and ensuring booking systems like Sabre, Amadeus, and Apollo were correctly configured.


Previously, I worked in digital marketing operations, managing Facebook advertising campaigns, onboarding clients through GoHighLevel, and building dashboards and reports to track campaign performance and KPIs.


I also bring strong experience in data validation and quality assurance, where attention to detail is critical. Whether reviewing listings for SEO accuracy, validating contract data, or monitoring analytics dashboards, I focus on catching discrepancies early and ensuring reliable data for decision-making.
What drives me most is helping organizations simplify complex systems, improve operational efficiency, and deliver better experiences for their customers.


Core areas of expertise include:
• SaaS Customer Support & Client Onboarding
• Data Management & Quality Assurance
• Dashboard Building & Data Visualization
• Media Buying & GoHighLevel (GHL) Operations
• CRM & Workflow Optimization
• Data Analytics (Excel, Power BI, SQL Basics)
• Technical Troubleshooting & Documentation
• Cross-functional collaboration in remote environments


I’m particularly interested in roles where I can contribute to data-driven operations, SaaS platforms, and technology that improves how businesses make decisions and serve their customers.