Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $3.41/hour ($600.00/month)

Bachelors degree

Last Active

September 19th, 2023 (238 days ago)

Member Since

October 13th, 2020

Profile Description

I AM A FREELANCER WITH INTEGRITY, HONESTY, QUALITY, EFFICIENCY, and CUSTOMER COMMITMENT. Let me help you with your business!
Providing outstanding results and topnotch customer service to all my valued clients and knowing that I have impacted their business/career is why I love my job as a freelancer.
I am a Customer Service Representative with 5 years of experience handling health-related accounts. I've been consistently top-ranked and maintained a good customer survey score. I am capable of quickly understanding how systems are used to provide efficient support. I have a Bachelor of Arts major in Political Science and worked as customer service support through email, chat, and voice under Optum RX and Weight Watchers for 5 long years. 
I aUpgrade to see actual infoticulous and have great attention to detail. I am hardworking, flexible, honest, reliable, efficient, and professional.  I am willing to be trained and I am good at following instructions with limited supervision, but I can also work in a team. I value work ethics, professionalism, and customer satisfaction.
I have a stable, fast, and reliable internet connection. I am fluent in both written and spoken English.  I am confident that I can provide the best service beyond what is expected of me because I am dedicated to every project/job that I do and I understand what my clients need.
My OTHER skills include: 
Customer Relationship Management (CRM database)
Lead Generation/ Qualification <8efe80624d780eba0c6493ec45140364>Email Handling / Support
Chat Support
Data Mining
Tools and programs:
Windows 10, Intel Core i5, wired internet, with back-up hotspot and pocket WIFI
Headset / Headphones, Webcam
Microsoft Office programs (Word, Excel, Outlook, PowerPoint, OneNote)Google Spreadsheets and Docs
Dropbox, Google Drive
Evernote<8efe80624d780eba0c6493ec45140364>Skype
Gmail
WhatsApp
Viber
Adobe Lightroom
Android and iOS phones
LiveChat