E-commerce Specialist 

Overview

Looking for full-time work (8 hours/day)

at $8.52/hour ($1,500.01/month)

Bachelors degree

Last Active

May 3rd, 2024 (yesterday)

Member Since

October 12th, 2020

Profile Description

With over 4 years of specialized expertise in Amazon Seller Central management, SEO, listing optimization, inventory reconciliation, and customer service, coupled with 9 years of extensive experience in providing top-tier customer support across email, phone, and chat channels, I bring a wealth of skills and knowledge to the table.
- Amazon Seller Central Management: Proficient in all facets of Amazon Seller Central operations, from account setup to product listings, inventory management, order fulfillment, and beyond.  - SEO and Listing Optimization: Skilled in implementing SEO strategies and optimizing product listings to drive visibility, increase rankings, and boost sales.  - Inventory Reconciliation: Experienced in maintaining accurate inventory records, conducting audits, and reconciling discrepancies to ensure seamless operations.  - Customer Service Excellence: Dedicated to delivering exceptional customer support, resolving inquiries promptly, and ensuring high levels of satisfaction across all communication channels.  - Efficient Case Management: Adept at managing customer cases, resolving disputes, and maintaining positive relationships to uphold the company's reputation.  - Order Fulfillment: Proficient in overseeing the end-to-end order fulfillment process to ensure timely delivery and customer satisfaction.  - Online Arbitrage:Skilled in identifying profitable opportunities through online arbitrage and maximizing profits through strategic sourcing and pricing strategies.  - FBA and FBM Proficiency: Well-versed in both Fulfillment by Amazon (FBA) and Fulfillment by Merchant (FBM) models, with hands-on experience in managing inventory and customer service within each framework.  - Executive Virtual Assistance: Capable of providing comprehensive virtual assistance to executives, including calendar management, email correspondence, and administrative tasks.  - Amazon 3P Expertise: In-depth understanding of Amazon's third-party (3P) seller ecosystem, policies, and best practices to optimize selling strategies effectively. 
My combination of skills and experience makes me a valuable asset for any organization seeking to excel in e-commerce and customer service domains.