Virtual Assistant Online services

Overview

Looking for part-time work (5 hours/day)

at $7.00/hour ($770.00/month)

Bachelors degree

Last Active

April 27th, 2024 (12 days ago)

Member Since

October 11th, 2020

Profile Description

I serve as the Executive Assistant/Account Manager to my clients where I play a crucial role in optimizing business operations and enhancing client relationships. With a keen eye for detail and a passion for excellence, I ensure that projects run smoothly and clients receive top-notch service. My expertise extends from executive assistance to account management, contributing to the strategic growth and efficiency of the business. As a dedicated team player, I am committed to helping my clients and their partners reach new heights.
My role is all about making sure our operations run smoothly and our clients get the best service Upgrade to see actual infoom project management to client relations, I wear many hats and love the versatility my job offers. I'm passionate about contributing to the strategic growth and efficiency of our company, as well as forging strong relationships with our partners. I'm excited to be part of a team that's making a real difference for businesses nationwide." SummaryHighly motivated and detail-oriented Executive Assistant and Account Manager with experience in a broad range of administrative and client management Upgrade to see actual infomitted to delivering high-quality service to clients and skilled in leveraging technical tools to achieve organizational objectives. Positioned to support VA Team Experts in providing specialized personal assistant services to small and mid-size businesses across various domains. Experiences:VA Team ExpertsExecutive Assistant / Account Manager
Team Tong Real Estate Agent Executive Virtual Assistant/ Social Media Manager 
Pink Wall Designs
Executive Virtual Assistant/ Social Media Manager 

Junction House Properties
Executive Virtual Assistant/ Social Media Manager 
Strathouse Operations
Account Manager/ Customer Service Support



Responsibilities:Executive Assistant Tasks:Organize and schedule internal and external meetings.Filter and prioritize incoming emails for executives.Create documents and presentations aligned with the company's service Upgrade to see actual inforve as the primary contact for clients and partners.
Account Manager Tasks:Onboard new clients, especially those interested in specialized personal assistant services.Strategize to retain existing clients across various service domains.Handle renewals of client contracts and agreements.B2B & B2C marketingTechnical SkillsMicrosoft Office Suite: Word, Excel, PowerPointCRM Software: Salesforce, HubSpotProject Management Tools: Asana, TrelloCommunication Software: Slack, Zoom, Microsoft TeamsSocial Media Platforms: LinkedIn, Twitter, FacebookE-commerce Platforms: Shopify, WooCommerceAccounting Software: QuickBooks, Zoho BooksLead Generation Tools: HubSpot, LinkedIn Sales NavigatorChatGPT IntegrationServices Offered at VA Team ExpertsE-commerce ManagementAdministrative SupportSocial Media ManagementCustomer ServiceData Entry and ManagementAccounting and BookkeepingPhone Sales and Lead Generation
Executive Assistant Responsibilities:Calendar Management: Organize and schedule meetings, appointments, and conferences.Email Management: Sort, filter, and prioritize incoming emails.Document Preparation: Create, format, and edit documents and presentations.Client Management: Act as the first point of contact for clients and Upgrade to see actual infoeting Minutes: Take detailed minutes during meetings and distribute them afterward.Travel Arrangements: Plan and book travel for executives and teaUpgrade to see actual infombers.Expense Reporting: Prepare and submit expense reports.Office Supplies: Manage inventory and order office supplies as needed. Account Manager Responsibilities:Client Onboarding: Handle the onboarding process for new clients.Client Retention: Develop strategies for retaining existing clients.Account Reviews: Conduct regular account reviews to assess client satisfaction.Upselling and Cross-Selling: Identify opportunities for upselling or cross-selling services.Contract Renewals: Manage and renew contracts and agreements.Issue Resolution: Act as the point of contact for any client issues and resolve them Upgrade to see actual infompaign Management: Oversee and manage campaigns with partners.Revenue Tracking: Monitor account metrics and prepare reports on revenue growth. Additional Tasks:Team Coordination: Work closely with other departments to ensure client needs are met.Feedback Collection: Collect and analyze client feedback for service improvement.Training: Stay updated with company offerings and undergo necessary training.Partnership Outreach: Assist in expanding partnerships by identifying and contacting potential partners. Technical Skills:Microsoft Office Suite: Proficiency in Word, Excel, PowerPoint, and Outlook for document creation, data analysis, presentations, and email management.CRM Software: Familiarity with Customer Relationship Management (CRM) systems like Salesforce or HubSpot for tracking client interactions and managing accounts.Project Management Tools: Experience with tools like Asana, Trello, or Jira for organizing tasks, deadlines, and team collaborations.Social Media Platforms: Basic understanding of platforms like LinkedIn, Twitter, and Facebook for client engagement and brand Upgrade to see actual infomunication Software: Proficiency in using communication tools like Slack, Zoom, or Microsoft Teams for internal and external communication.File Sharing Tools: Ability to use file sharing and storage services like Google Drive or Dropbox for document management.Email Marketing Software: Knowledge of platforms like Mailchimp or Constant Contact for email campaigns and newsletters.Data Analytics: Familiarity with analytics tools like Google Analytics to assess the performance of campaigns or client engagement Upgrade to see actual infoatGPT Integration: Basic understanding of how to use ChatGPT for customer service or generating automated Upgrade to see actual infocurity Protocols: Awareness of cybersecurity best practices, such as two-factor authentication and secure data handling.