--> A young dedicated, passionate, and hardworking Individual.
--> 4 years of working experience in the Customer Service field
--> 2 years as a Virtual Medical Assistant.
--> Skilled in handling Phone calls and Chats
--> Skilled in
-->Appointment setter
--> Proficient in communicating effectively with a wide variety of people.
--> Experienced in addressing customer/patients/Doctors concerns through
--> Always available during shifts with a reliable laptop and internet connection.
--> Punctual and proactive in communication, always informing in advance in case of any delays.
Knowledgeable in several types of CRM software including:
Bliss,
Salesforce
Zendesk
Slack
Microsoft Office
EMR/EHR
Dropbox
RingCentral
Word
Google Drive
etc.
I will include the copy of my Resume below.
Experience: 1 - 2 years
Working in Quality Control involves inspecting products or processes to ensure they meet standards, documenting findings, solving problems, and continuously improving quality. Attention to detail, communication, and commitment to high standards are key aspects of the role.
Experience: 2 - 5 years
During my four years in customer support, I've truly understand the significance of clear communication, even though English isn't my first language. It's been eye-opening to see how crucial it is in establishing trust, solving problems promptly, and ensuring customers leave satisfied
Experience: 2 - 5 years
Email management involves organizing, prioritizing, and responding to emails efficiently to ensure timely communication and effective coordination
Experience: 1 - 2 years
An appointment setter's role involves scheduling and confirming appointments on behalf of clients or colleagues, ensuring smooth coordination and efficient use of time
Experience: 2 - 5 years
Customer support involves assisting customers, addressing inquiries, resolving issues, and ensuring satisfaction through various communication channels
Experience: 2 - 5 years
Email management involves organizing, prioritizing, and responding to emails efficiently to ensure timely communication and effective coordination
Experience: 2 - 5 years
Phone support entails assisting customers over the phone, addressing inquiries, resolving issues, and providing guidance to ensure customer satisfaction.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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