Jezza

Medical VA | Customer Support Specialist |Freelancer

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Overview

Looking for full-time work (9 hours/day)

at $6.00/hour ($1,188.00/month)

Bachelors degree

Last Active

April 20th, 2024 (6 days ago)

Member Since

October 11th, 2020

Profile Description

--> A young dedicated, passionate, and hardworking Individual.
--> 4 years of working experience in the Customer Service field
--> 2 years as a Virtual Medical Assistant.
--> Skilled in handling Phone calls and Chats
--> Skilled in email/calendar management.
-->Appointment setter
--> Proficient in communicating effectively with a wide variety of people.
--> Experienced in addressing customer/patients/Doctors concerns through email,            chats, and phone calls.
--> Always available during shifts with a reliable laptop and internet connection.
--> Punctual and proactive in communication, always informing in advance in case of        any delays.

Knowledgeable in several types of CRM software including:

Bliss,
Salesforce
Zendesk
Slack
Microsoft Office
EMR/EHR
Dropbox
RingCentral
Word
Google Drive
etc. 

I will include the copy of my Resume below.
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Top Skills

E-Commerce » Inventory Management » Quality Control

Experience: 1 - 2 years

Working in Quality Control involves inspecting products or processes to ensure they meet standards, documenting findings, solving problems, and continuously improving quality. Attention to detail, communication, and commitment to high standards are key aspects of the role.

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

During my four years in customer support, I've truly understand the significance of clear communication, even though English isn't my first language. It's been eye-opening to see how crucial it is in establishing trust, solving problems promptly, and ensuring customers leave satisfied

Office and Administration » Email Management

Experience: 2 - 5 years

Email management involves organizing, prioritizing, and responding to emails efficiently to ensure timely communication and effective coordination

Other Skills

Real Estate » Appointment Setting

Experience: 1 - 2 years

An appointment setter's role involves scheduling and confirming appointments on behalf of clients or colleagues, ensuring smooth coordination and efficient use of time

Customer Support

Experience: 2 - 5 years

Customer support involves assisting customers, addressing inquiries, resolving issues, and ensuring satisfaction through various communication channels

Customer Support » Email Support

Experience: 2 - 5 years

Email management involves organizing, prioritizing, and responding to emails efficiently to ensure timely communication and effective coordination

Customer Support » Phone Support

Experience: 2 - 5 years

Phone support entails assisting customers over the phone, addressing inquiries, resolving issues, and providing guidance to ensure customer satisfaction.

Basic Information

Age
28
Gender
Female
Website
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Address
tagum city, Davao del Norte
Tests Taken
DISC
Dominance: 28%
Influence: 10%
Steadiness: 34%
Compliance: 28%
English
C1(Advanced)
Uploaded ID
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