I am an organized and proactive Facilities Dispatch & Administrative Coordinator with a proven track record of streamlining operations, managing work orders, and coordinating seamless logistics. I bridge the gap between clients, field technicians, and vendors to ensure maintenance issues are resolved quickly and efficiently.
My expertise lies in dispatching, managing service tickets, maintaining vendor relations, and handling high-volume administrative tasks with high accuracy. I thrive in fast-paced environments where multi-tasking and sharp problem-solving are required.
Core Expertise:
Dispatch & Logistics: Efficient work order management, scheduling, and technician routing.
Administrative Support: Data entry, calendar management, billing/invoicing assistance, and reporting.
Communication: Acting as the primary, professional point of contact for clients and vendors.
Tools: Proficient in Axxerion/Work Order platforms, CRM software, MS Office, and Google Workspace.
I am dedicated to minimizing downtime, reducing operational costs, and delivering exceptional customer service. Let’s connect to discuss how I can bring seamless coordination to your facilities team!
Experience: 5 - 10 years
Managing Team and coaching agents
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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