Zarina
E-commerce Customer Service Specialist | Shopify | Gorgias | Zendesk | Dental VA
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $8.24/hour ($1,584.00/month)
Bachelors degree
Last Active
June 28th, 2026 (today)
Member Since
October 9th, 2020
Profile Description
I help e-commerce brands deliver fast, accurate, and stress-free customer support. With 8+ years of experience handling 100–150 tickets daily across Shopify, Gorgias, Zendesk, and Richpanel, I specialize in order management, refunds, cancellations, and escalation resolution, keeping customers happy and revenue protected.
I'm also experienced as a Dental Virtual Assistant, having worked with Open Dental for 2 years handling insurance verification (PPO), patient records, scheduling, and HIPAA-compliant communication.
I'm reliable, remote-ready, and built for high-volume operations. If you need someone who can hit the ground running, I'm your person.
Top Skills
Office and Administration » Data Entry
Experience: Less than 6 months
Customer Support » Customer Service
Experience: Less than 6 months
Virtual Assistant
Experience: 1 - 2 years
Other Skills
Customer Support » Insurance » Dental Insurance
Experience: 1 - 2 years
Office and Administration » Calendar Management » Scheduling
Experience: 6 months - 1 year
Professional Services » Medical Services » Patient Care
Experience: 6 months - 1 year
Office and Administration » Google Workspace
Experience: 5 - 10 years
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Daet, Camarines Norte
- Tests Taken
- IQ
- Score: 135
- DISC
- Dominance: 51%
- Influence: 11%
- Steadiness: 10%
- Compliance: 29%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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