A young, creative, and explorative business economics graduate with experience in leadership, management, and technical skills. With great communication skills, and am a problem-solver. Experienced in working with diverse clients globally.
Experience: 6 months - 1 year
Providing world-class service excellence to Citi global clients by offering a remarkable phone and digital banking experience. I handle customer service-related concerns of Citi clients that may involve general service inquiries, billing and disputes, credit, retention fraud, rewards inquiries, and fulfillment. Mainly assigned for Retail Bank North America US.
Experience: Less than 6 months
Experience: Less than 6 months
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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