Hello Valued Clients,
I’m Isabel Arce, I hold a Bachelor of Science in Business Administration, major in Marketing Management. My most recent work experience is as a Sales Executive for an NVOCC and freight forwarding company, where I handled international logistics sales for land, air, and sea shipments (import/export). I am skilled in client coordination, rate management, contract compliance, and end-to-end shipment execution. I am proficient in CRM, TMS, SAP, Oracle, ERP, WhatsApp, Zoom, Google Workspace, and MS Office, with strong analytical, problem solving, and relationship-building skills.
Moreover, I bring over 17 years of combined experience in Logistics & Supply Chain, having worked in various global markets. This includes 6 years in Dubai, UAE (On-site), 2 years as in Doha Qatar (On-site), 4 years as a Virtual Assistant (remote job) and 5 years as Sales Executive (remote job).
With a comprehensive understanding of the Logistics & Supply Chain process, I have experience managing both B2B and B2C transactions and have mastered the entire cycle from start to finish.
Logistics & Operations
· Import & Export Coordination
· Freight Forwarding (Air, Sea, Land)
· Shipment Tracking & Documentation
· Incoterms & Compliance
Commercial & Client Support
· Rate Management & Quotation Support
· Client Coordination & Escalation Handling
· Cross-functional Sales Support
Systems & Tools
· SAP | Oracle
· CRM & TMS Systems
· Google Workspace
· Microsoft Office (Excel, Word, Outlook)
· Zoom | WhatsApp
· AI Tools
Remote Work Skills
· Asynchronous Communication
· Process Documentation (SOPs)
· Time Zone Coordination
· Task Prioritization & Follow-through
Internet Speed: Ping-4ms
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Sincerely,
Maria Isabel Arce
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