JERSON

Dynamic Customer Service with VICI dial experience

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

May 4th, 2024 (14 days ago)

Member Since

October 3rd, 2020

Profile Description

Hello there! Are you looking for a customer service professional who can provide top-notch support to your valued clients? Look no further! I specialize in delivering exceptional customer service that exceeds expectations.

My skills include:

Proficient in handling customer inquiries, resolving issues, and providing product/service information promptly and accurately. 
Skilled in maintaining a positive and empathetic attitude towards customers to ensure a pleasant experience with every interaction.
Ability to adapt to different communication styles and handle challenging situations with professionalism and tact. 
Proven track record of meeting and exceeding performance metrics, including response time, customer satisfaction, and resolution rate.

I am dedicated to helping your business build strong relationships with your customers by delivering outstanding support and fostering loyalty. Let's work together to elevate your customer service to new heights! Looking forward to contributing to your team's success.

Why should you hire me?

Reliable - I am confident that I can deliver accurate information, timely responses, and effective solutions to customer's inquiries or issues. I am dependable, trustworthy, and can be counted on to follow through on commitments and promises made to clients.
Attentive - Proactive in anticipating and addressing inquiries and issues, pays close attention to the needs and concerns of customers, and demonstrate genuine interest and focus on understanding the customers.
Empathetic - Compassion and sensitivity towards customer's concerns and issues by acknowledging their emotions and demonstrating genuine care and support. 
Friendly - Approach customers with a positive attitude, smiling and using friendly language to make customers feel comfortable and valued.
Patient - Calm, composed, and take the time to listen attentively to customers, allowing them to fully explain their issues or concerns without interruption. 
Knowledgeable - Well informed about various aspects of the business and can provide accurate and relevant information to customers.

Efficient Tools:

Google (Gmail, Sheets, Docs, Drive, Form, Calendar)
Microsoft (Word, PowerPoint, Excel)
Canva
Adobe Photoshop
Vici Dialer

What sets me apart:

Ability to genuinely connect with customers, understand their needs, and provide tailored solutions is invaluable.
Committed to learn and improve along with dedication to delivering exceptional service.
Positive attitude, empathy, and willingness to go the extra mile to ensure customer satisfaction.

Top Skills

E-Commerce » Ebay » Customer Support

Experience: 6 months - 1 year

Customer Support » Chat Support

Experience: 6 months - 1 year

Customer Support » Customer Service

Experience: 6 months - 1 year

Other Skills

Real Estate » Appointment Setting

Experience: 6 months - 1 year

Customer Support » Email Support

Experience: 6 months - 1 year

Office and Administration » Data Entry

Experience: 6 months - 1 year

Office and Administration » Email Management

Experience: Less than 6 months

Marketing » Appointment Setting

Experience: 6 months - 1 year

Basic Information

Age
25
Gender
Male
Website
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Address
KIBLAWAN, DAVAO DEL SUR
Tests Taken
IQ
Score:  108
DISC
Dominance: 27%
Influence: 15%
Steadiness: 25%
Compliance: 33%
English
C1(Advanced)
Uploaded ID
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