Athenna

Phone, SMS, Chat and Email Specialist

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Overview

Looking for part-time work (4 hours/day)

at $5.00/hour ($440.00/month)

Bachelors degree

Last Active

May 5th, 2024 (13 days ago)

Member Since

October 1st, 2020

Profile Description

Hi!
I am an experienced customer service representative. I have worked in the BPO Industry since 2011 for different brands and products like Upgrade to see actual info, JustFab, AT&T, Uber Eats, Comcast, and Because Market. Having almost 12 years of experience in an industry where assisting customers and making sure that they are satisfied and happy is a priority, I believe that I am perfect for any role.
I have handled Sales, Customer Service, and Technical Accounts. I can work with minimal supervision. I am adaptable to change, flexible and detailed-oriented and I can multitask. I have handled different positions throughout the Upgrade to see actual infoom being a sales/customer service/technical agent, I was promoted to Quality Analyst. Then I became a Subject Matter Expert. After 8 months, I was promoted to Assistant Team Leader.
I was also an email specialist for Uber Eats and was a technical chat support representative for Comcast. 
Recently, I was the Back Office QA Manager for The Because Market brand. I am always online and if you have questions, please feel free to contact me.

Top Skills

E-Commerce » Inventory Management » Quality Control

Customer Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Other Skills

Customer Support » Email Support

Customer Support » Technical Support

Office and Administration » Transcription

Office and Administration » Translation

Office and Administration » Microsoft Excel

Basic Information

Age
38
Gender
Female
Website
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Address
Davao, Davao del Sur
Tests Taken
IQ
Score:  119
Uploaded ID
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